Onshape incident

Drawings performance degradation

Resolved after 31 minutes, affecting North America, on September 29, 2026.

investigating Sep 29, 2026, 06:55 PM UTC

We are seeing increased exceptions and slow performance using drawings in the USW2 region at this time. We are working to resolve the issue.

Started
Sep 29, 2026, 06:55 PM UTC
Resolved
Sep 29, 2026, 07:27 PM UTC
Duration
31m
Detected by Pingoru
Sep 29, 2026, 06:55 PM UTC

Affected components

North America

Update timeline

  1. investigating Sep 29, 2026, 06:55 PM UTC

    We are seeing increased exceptions and slow performance using drawings in the USW2 region at this time. We are working to resolve the issue.

  2. resolved Sep 29, 2026, 07:27 PM UTC

    This incident has been resolved.

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