Onshape incident

Degraded modeling performance

Minor Resolved View vendor source →

Onshape experienced a minor incident on September 15, 2026 affecting North America and Western Europe and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:49 PM UTC
Resolved
Sep 15, 2026, 04:04 PM UTC
Duration
1h 15m
Detected by Pingoru
Sep 15, 2026, 02:49 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Sep 15, 2026, 02:49 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 15, 2026, 02:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 15, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 15, 2026, 04:04 PM UTC

    This incident has been resolved.