Onshape incident

Exports are delayed in all regions, interruptions when modeling.

Major Resolved View vendor source →

Onshape experienced a major incident on October 20, 2026 affecting North America and Western Europe and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 02:15 PM UTC
Resolved
Oct 20, 2026, 03:45 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 20, 2026, 02:15 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. identified Oct 20, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 20, 2026, 02:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2026, 02:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2026, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2026, 03:45 PM UTC

    This incident has been resolved.