Onshape incident

Increased errors in US-West region

Major Resolved View vendor source →

Onshape experienced a major incident on August 20, 2026 affecting North America, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 05:54 PM UTC
Resolved
Aug 20, 2026, 07:19 PM UTC
Duration
1h 25m
Detected by Pingoru
Aug 20, 2026, 05:54 PM UTC

Affected components

North America

Update timeline

  1. monitoring Aug 20, 2026, 05:54 PM UTC

    We have identified the root of the issue and are monitoring the service. Some documents may continue to see issues opening.

  2. resolved Aug 20, 2026, 07:19 PM UTC

    This incident has been resolved.