Onshape incident

Increased error rates and decreased performance in Australia region

Minor Resolved View vendor source →

Onshape experienced a minor incident on July 30, 2026 affecting Australia, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 01:10 AM UTC
Resolved
Jul 30, 2026, 02:20 AM UTC
Duration
1h 10m
Detected by Pingoru
Jul 30, 2026, 01:10 AM UTC

Affected components

Australia

Update timeline

  1. investigating Jul 30, 2026, 01:31 AM UTC

    Our automated monitors reported an increase in error rate and a decrease in performance in the Australia region starting at 23:35 UTC. Our operations team has identified an issue and is deploying a fix now.

  2. monitoring Jul 30, 2026, 01:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 02:20 AM UTC

    This incident has been resolved.