Onshape incident

Intermittent Performance degradation

Major Resolved View vendor source →

Onshape experienced a major incident on October 16, 2026 affecting North America and Western Europe and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 12:09 AM UTC
Resolved
Oct 16, 2026, 01:33 AM UTC
Duration
1h 24m
Detected by Pingoru
Oct 16, 2026, 12:09 AM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Oct 16, 2026, 12:09 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 16, 2026, 12:22 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2026, 12:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 01:33 AM UTC

    This incident has been resolved.