Onshape incident

Failed signups and version creation failures

Resolved on October 22, 2026.

resolved Oct 22, 2026, 01:41 AM UTC

Our automated monitors showed an increased rate of failures with account signups and with document version creation. The problem has been mitigated and the service is functioning normally. Our engineering teams are working on implementing a permanent solution to this issue.

Started
Oct 22, 2026, 12:00 AM UTC
Resolved
Oct 22, 2026, 12:00 AM UTC
Duration
–
Detected by Pingoru
Oct 22, 2026, 12:00 AM UTC

Update timeline

  1. resolved Oct 22, 2026, 01:41 AM UTC

    Our automated monitors showed an increased rate of failures with account signups and with document version creation. The problem has been mitigated and the service is functioning normally. Our engineering teams are working on implementing a permanent solution to this issue.

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