Onshape incident

Imports/exports/notifications are not working

Major Resolved View vendor source →

Onshape experienced a major incident on September 11, 2026 affecting North America and Western Europe and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 04:55 PM UTC
Resolved
Sep 11, 2026, 06:37 PM UTC
Duration
1h 42m
Detected by Pingoru
Sep 11, 2026, 04:55 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Sep 11, 2026, 04:55 PM UTC

    We are seeing issues with imports, exports, and notifications being delivered at this time. We are working to resolve the issue.

  2. investigating Sep 11, 2026, 05:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2026, 06:37 PM UTC

    This incident has been resolved.