Onshape Outage History

Onshape is up right now

Pingoru has recorded 55 incidents for Onshape: 54 in the last 12 months and 19 in the last 90 days.

Source: status.onshape.com

55incidents recorded
54last 12 months
19last 90 days
3 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Onshape in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202633 of 720 (0%)
May 202675 of 744 (1%)
June 202611 of 720 (0%)
July 202633 of 744 (0%)
August 2026541 of 744 (5%)
September 202688 of 720 (1%)
October 202645 of 511 (1%)

Incidents, newest first

Minor October 22, 2026 Failed signups and version creation failures –

Started Oct 22, 2026, 12:00 AM UTC· resolved Oct 22, 2026, 12:00 AM UTC

  1. resolved Oct 22, 2026, 01:41 AM UTC

    Our automated monitors showed an increased rate of failures with account signups and with document version creation. The problem has been mitigated and the service is functioning normally. Our engineering teams are working on implementing a permanent solution to this issue.

Read the full incident report →

Major October 21, 2026 Errors creating accounts, problems loading documents 1h 52m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Oct 21, 2026, 02:36 PM UTC· resolved Oct 21, 2026, 04:28 PM UTC

  1. investigating Oct 21, 2026, 02:36 PM UTC

    We are seeing an increase in errors signing up for Onshape. The team is investigating.

  2. monitoring Oct 21, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 04:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2026 Exports are delayed in all regions, interruptions when modeling. 1h 30m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Oct 20, 2026, 02:15 PM UTC· resolved Oct 20, 2026, 03:45 PM UTC

  1. identified Oct 20, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 20, 2026, 02:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2026, 02:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2026, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2026, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 16, 2026 Intermittent Performance degradation 1h 24m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Oct 16, 2026, 12:09 AM UTC· resolved Oct 16, 2026, 01:33 AM UTC

  1. investigating Oct 16, 2026, 12:09 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 16, 2026, 12:22 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2026, 12:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 01:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2026 Drawings performance degradation 31m North America

Started Sep 29, 2026, 06:55 PM UTC· resolved Sep 29, 2026, 07:27 PM UTC

  1. investigating Sep 29, 2026, 06:55 PM UTC

    We are seeing increased exceptions and slow performance using drawings in the USW2 region at this time. We are working to resolve the issue.

  2. resolved Sep 29, 2026, 07:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 20, 2026 Import and export delays in the EU region 14m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Sep 20, 2026, 06:10 PM UTC· resolved Sep 20, 2026, 06:25 PM UTC

  1. investigating Sep 20, 2026, 06:10 PM UTC

    Our automated monitors are seeing delays in import and export of CAD files. We are investigating.

  2. resolved Sep 20, 2026, 06:25 PM UTC

    This issue impacted EU import/export only. This has been resolved.

Read the full incident report →

Minor September 18, 2026 Imports and exports are delayed 44m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Sep 18, 2026, 09:27 PM UTC· resolved Sep 18, 2026, 10:12 PM UTC

  1. investigating Sep 18, 2026, 09:27 PM UTC

    Our monitors are indicating that exports and imports are delayed. We are investigating.

  2. resolved Sep 18, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026 Translation/Export degraded performance. 2h 42m Western Europe

Started Sep 15, 2026, 04:06 PM UTC· resolved Sep 15, 2026, 06:48 PM UTC

  1. investigating Sep 15, 2026, 04:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 06:48 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor September 15, 2026 Degraded modeling performance 1h 15m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Sep 15, 2026, 02:49 PM UTC· resolved Sep 15, 2026, 04:04 PM UTC

  1. investigating Sep 15, 2026, 02:49 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 15, 2026, 02:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 15, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 15, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026 Exports are delayed in all regions 37m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Sep 15, 2026, 01:01 PM UTC· resolved Sep 15, 2026, 01:39 PM UTC

  1. identified Sep 15, 2026, 01:01 PM UTC

    We have identified an issue delaying exports and some import operations in all regions. We have implemented a fix and the service is recovering now.

  2. resolved Sep 15, 2026, 01:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2026 Imports/exports/notifications are not working 1h 42m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Sep 11, 2026, 04:55 PM UTC· resolved Sep 11, 2026, 06:37 PM UTC

  1. investigating Sep 11, 2026, 04:55 PM UTC

    We are seeing issues with imports, exports, and notifications being delivered at this time. We are working to resolve the issue.

  2. investigating Sep 11, 2026, 05:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2026, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2026 Delayed import/exports in select regions 31m North America, Western Europe

Started Sep 10, 2026, 04:21 PM UTC· resolved Sep 10, 2026, 04:53 PM UTC

  1. investigating Sep 10, 2026, 04:21 PM UTC

    We are seeing issues with imports and exports in US-West and EU-West regions. We are working to resolve the issue.

  2. resolved Sep 10, 2026, 04:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 20, 2026 Increased errors in US-West region 1h 25m North America

Started Aug 20, 2026, 05:54 PM UTC· resolved Aug 20, 2026, 07:19 PM UTC

  1. monitoring Aug 20, 2026, 05:54 PM UTC

    We have identified the root of the issue and are monitoring the service. Some documents may continue to see issues opening.

  2. resolved Aug 20, 2026, 07:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 15, 2026 Signups partially blocked 1d 14h Company Website (https://www.onshape.com)

Started Aug 15, 2026, 11:42 PM UTC· resolved Aug 17, 2026, 02:27 PM UTC

  1. monitoring Aug 15, 2026, 11:42 PM UTC

    Due to fraudulent activity, outlook and hotmail signups are currently blocked.

  2. resolved Aug 17, 2026, 02:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 15, 2026 Errors and performance delays in the US region –

Started Aug 15, 2026, 09:00 PM UTC· resolved Aug 15, 2026, 09:00 PM UTC

  1. resolved Aug 15, 2026, 11:48 PM UTC

    Users may have noticed slow responses while trying to access cad.onshape.com through the Oregon data center.

Read the full incident report →

Major August 4, 2026 High error rates and document open failures in US region 33m North America

Started Aug 04, 2026, 12:12 PM UTC· resolved Aug 04, 2026, 12:46 PM UTC

  1. investigating Aug 04, 2026, 12:12 PM UTC

    Our automated monitors are reporting high error and document open failure rates in the US region. We are investigating.

  2. identified Aug 04, 2026, 12:19 PM UTC

    We have identified the issue and are implementing mitigations now. The service is recovering.

  3. resolved Aug 04, 2026, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2026 Unable to open documents 41m North America, Southeast Asia

Started Jul 30, 2026, 11:16 PM UTC· resolved Jul 30, 2026, 11:58 PM UTC

  1. investigating Jul 30, 2026, 11:16 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor July 30, 2026 Increased error rates and decreased performance in Australia region 1h 10m Australia

Started Jul 30, 2026, 01:10 AM UTC· resolved Jul 30, 2026, 02:20 AM UTC

  1. investigating Jul 30, 2026, 01:31 AM UTC

    Our automated monitors reported an increase in error rate and a decrease in performance in the Australia region starting at 23:35 UTC. Our operations team has identified an issue and is deploying a fix now.

  2. monitoring Jul 30, 2026, 01:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 13, 2026 Arena integration is not working 1h 8m Arena

Started Jul 13, 2026, 08:06 PM UTC· resolved Jul 13, 2026, 09:14 PM UTC

  1. identified Jul 13, 2026, 08:06 PM UTC

    The Arena integration is unavailable at this time. Please refer to https://www.arenasolutions.com/status/ for updates.

  2. monitoring Jul 13, 2026, 08:33 PM UTC

    Arena has implemented a fix and is monitoring. Please refer to https://www.arenasolutions.com/status/ for updates.

  3. resolved Jul 13, 2026, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026 Webhooks are not working 1h 11m North America, Western Europe, Southeast Asia, Australia and 1 more

Started Jun 16, 2026, 04:54 PM UTC· resolved Jun 16, 2026, 06:05 PM UTC

  1. investigating Jun 16, 2026, 04:54 PM UTC

    Webhooks are unavailable at this time in North America. This may cause a delay in notification for drawing workspace updates, as well as any custom webhooks. We are working to resolve the issue.

  2. resolved Jun 16, 2026, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 24, 2026 Performance issues in North America and Western Europe regions 19m North America, Western Europe

Started May 24, 2026, 07:33 PM UTC· resolved May 24, 2026, 07:52 PM UTC

  1. investigating May 24, 2026, 07:33 PM UTC

    Our automated systems are reporting performance issues in the North America and Western Europe.

  2. resolved May 24, 2026, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026 Performance issues in Northeast Asia region 45m Northeast Asia

Started May 22, 2026, 12:27 AM UTC· resolved May 22, 2026, 01:13 AM UTC

  1. investigating May 22, 2026, 12:27 AM UTC

    Our automated alerts are reporting performance degradation in the Northeast Asia region. We are investigating.

  2. monitoring May 22, 2026, 12:46 AM UTC

    A fix has been implemented in both the Northeast Asia and Southeast Asia regions and we are monitoring the performance of the service.

  3. resolved May 22, 2026, 01:13 AM UTC

    This incident has been resolved. An issue with our auto-scaling service has been identified and our engineering team is investigating it. We have mitigating controls in place.

Read the full incident report →

Notice May 15, 2026 Enterprise analytics is not working 1h 28m

Started May 15, 2026, 07:11 PM UTC· resolved May 15, 2026, 08:39 PM UTC

  1. investigating May 15, 2026, 07:11 PM UTC

    Enterprise analytics is unavailable at this time. We are working to resolve the issue.

  2. resolved May 15, 2026, 08:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 15, 2026 Unable to open documents in US-West 2h 38m North America, Western Europe, Southeast Asia, Australia and 1 more

Started May 15, 2026, 06:00 PM UTC· resolved May 15, 2026, 08:39 PM UTC

  1. investigating May 15, 2026, 06:00 PM UTC

    We are receiving reports of documents being slow or unable to open in US-West. We are investigating and will provide an update within 30 minutes.

  2. monitoring May 15, 2026, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 15, 2026, 06:08 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 15, 2026, 08:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026 "Too many requests" when trying to sign in 19m

Started May 14, 2026, 03:46 PM UTC· resolved May 14, 2026, 04:05 PM UTC

  1. investigating May 14, 2026, 03:46 PM UTC

    Some users are receiving a "Too many requests" error when trying to sign in. We are working to resolve the issue.

  2. resolved May 14, 2026, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →