Onshape incident

AI Advisor is down

Minor Resolved View vendor source →

Onshape experienced a minor incident on August 11, 2025 affecting Onshape Learning Center (https://learn.onshape.com), lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 06:06 PM UTC
Resolved
Aug 11, 2025, 07:39 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 11, 2025, 06:06 PM UTC

Affected components

Onshape Learning Center (https://learn.onshape.com)

Update timeline

  1. investigating Aug 11, 2025, 06:06 PM UTC

    AI Advisor is unable to accept input at this time. Our team is working on resolving the issue.

  2. resolved Aug 11, 2025, 07:39 PM UTC

    This incident has been resolved.