Onshape incident
Degraded performance for Onshape services in US West and EU West
Onshape experienced a minor incident on May 6, 2026 affecting North America, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
North America
Update timeline
- investigating May 06, 2026, 06:33 PM UTC
We are currently investigating this issue.
- monitoring May 06, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 06:59 PM UTC
This incident has been resolved.