Onshape incident

Unable to open documents in US-West region.

Critical Resolved View vendor source →
Started
Apr 20, 2026, 06:09 PM UTC
Resolved
Apr 20, 2026, 06:50 PM UTC
Duration
40m
Detected by Pingoru
Apr 20, 2026, 06:09 PM UTC

Affected components

North America

Update timeline

  1. investigating Apr 20, 2026, 06:09 PM UTC

    We are receiving reports of documents being slow or unable to open in US-West region. We are investigating and will provide an update within 30 minutes.

  2. resolved Apr 20, 2026, 06:50 PM UTC

    This incident has been resolved.

Looking to track Onshape downtime and outages?

Pingoru polls Onshape's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Onshape reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Onshape alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Onshape for free

5 free monitors · No credit card required