Onshape incident

Unable to open documents in US-West region

Major Resolved View vendor source →

Onshape experienced a major incident on May 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 04:19 PM UTC
Resolved
May 13, 2026, 03:30 PM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 04:19 PM UTC

Update timeline

  1. resolved May 13, 2026, 04:19 PM UTC

    We are receiving reports of documents being slow or unable to open in the US-West region.