Onshape incident

Onshape services are experiencing higher error rates.

Major Resolved View vendor source →

Onshape experienced a major incident on September 5, 2025 affecting North America, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 06:11 PM UTC
Resolved
Sep 05, 2025, 06:22 PM UTC
Duration
11m
Detected by Pingoru
Sep 05, 2025, 06:11 PM UTC

Affected components

North America

Update timeline

  1. investigating Sep 05, 2025, 06:11 PM UTC

    We’re currently experiencing high error rates in some of the service. We are actively investigating the cause and we will provide the next update in 30 minutes.

  2. resolved Sep 05, 2025, 06:22 PM UTC

    We disabled code around a bug fix that was deployed today and the service has recovered.