Onshape experienced a critical incident on April 19, 2026 affecting North America and Western Europe and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia
Update timeline
- investigating Apr 19, 2026, 04:05 PM UTC
We are investigating this issue.
- identified Apr 19, 2026, 04:27 PM UTC
We have identified and corrected the underlying issue. The service is recovering now. We will provide additional updates in a few minutes.
- resolved Apr 19, 2026, 05:26 PM UTC
This incident has been resolved.