Onshape experienced a notice incident on September 16, 2025 affecting North America and Western Europe and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia
Update timeline
- investigating Sep 16, 2025, 04:18 PM UTC
We’re currently experiencing high error rates in some of the service. We are actively investigating the cause and we will provide the next update in 30 minutes.
- monitoring Sep 16, 2025, 04:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2025, 07:32 PM UTC
The incident has been resolved.