Onshape incident

Account signups are not working

Notice Resolved View vendor source →

Onshape experienced a notice incident on October 8, 2025 affecting Company Website (https://www.onshape.com), lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 01:39 PM UTC
Resolved
Oct 08, 2025, 04:59 PM UTC
Duration
3h 19m
Detected by Pingoru
Oct 08, 2025, 01:39 PM UTC

Affected components

Company Website (https://www.onshape.com)

Update timeline

  1. investigating Oct 08, 2025, 01:39 PM UTC

    Account signups are unavailable at this time. We are working to resolve the issue.

  2. monitoring Oct 08, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 08, 2025, 04:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 08, 2025, 04:59 PM UTC

    This incident has been resolved.