Account Logins l Shibboleth Single Sign On
Timeline · 4 updates
- investigating Aug 13, 2025, 12:12 PM UTC
IT teams are investigating reports of Shibboleth single sign on issues, affecting Banner, library services, course registration, and other services. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- investigating Aug 13, 2025, 01:03 PM UTC
IT teams continue to investigate. Some community members have reported that they are able to sign in to their accounts however their connections may be unstable. Updates will be shared to the IT Statuspage as they become available.
- monitoring Aug 13, 2025, 01:26 PM UTC
IT teams have identified and fixed the issue. Community members can connect to university services and applications using SSO. This issue will continue to be monitored.
- resolved Aug 13, 2025, 08:59 PM UTC
This incident has been resolved.