Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Degraded Network Service | Carter in Boston

Minor Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a minor incident on November 6, 2025 affecting NUnet (Wired Network / Physical), lasting 27d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 05:04 PM UTC
Resolved
Dec 03, 2025, 06:40 PM UTC
Duration
27d 1h
Detected by Pingoru
Nov 06, 2025, 05:04 PM UTC

Affected components

NUnet (Wired Network / Physical)

Update timeline

  1. investigating Nov 06, 2025, 05:04 PM UTC

    IT teams are investigating reports of a degraded network service at the Carter Playground on Columbus Ave in Boston. Updates will be shared as they become available. For any questions or support, please contact the IT Service Desk at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. identified Nov 07, 2025, 02:42 PM UTC

    IT teams have identified damage to the network fiber serving Carter, which is causing network degradation for the facility. IT teams are engaged with the vendor to schedule repairs.

  3. resolved Dec 03, 2025, 06:40 PM UTC

    The network fiber has been repaired for Carter by the vendor. IT teams have tested and confirmed that the wireless network is again fully operational.