Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Degraded Network Service | Carter in Boston
Resolved after 27 days 1 hour, affecting NUnet (Wired Network / Physical), on November 6, 2025.
The network fiber has been repaired for Carter by the vendor. IT teams have tested and confirmed that the wireless network is again fully operational.
Affected components
Update timeline
- investigating Nov 06, 2025, 05:04 PM UTC
IT teams are investigating reports of a degraded network service at the Carter Playground on Columbus Ave in Boston. Updates will be shared as they become available. For any questions or support, please contact the IT Service Desk at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- identified Nov 07, 2025, 02:42 PM UTC
IT teams have identified damage to the network fiber serving Carter, which is causing network degradation for the facility. IT teams are engaged with the vendor to schedule repairs.
- resolved Dec 03, 2025, 06:40 PM UTC
The network fiber has been repaired for Carter by the vendor. IT teams have tested and confirmed that the wireless network is again fully operational.
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