Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Wireless Network Outage | Vancouver

Minor Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a minor incident on October 31, 2025 affecting NUwave (Wireless Network / Access Points), lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 01:27 PM UTC
Resolved
Oct 31, 2025, 04:41 PM UTC
Duration
3h 14m
Detected by Pingoru
Oct 31, 2025, 01:27 PM UTC

Affected components

NUwave (Wireless Network / Access Points)

Update timeline

  1. investigating Oct 31, 2025, 01:27 PM UTC

    The wireless network is experiencing degraded service on the Vancouver campus. IT teams are investigating. Updates will be shared as they become available. For any questions or support, please contact the IT Service Desk at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. identified Oct 31, 2025, 03:14 PM UTC

    At this time, degraded wireless service is only affecting the 14th floor of West Georgia on the Vancouver campus. IT teams have identified the issue and are working on a fix.

  3. resolved Oct 31, 2025, 04:41 PM UTC

    The network has been fully restored for the Vancouver campus.