Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Degraded Service | GET Mobile App (CBORD)

Major Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a major incident on January 21, 2026 affecting Husky Card (CBORD / Husky Card Activity), lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 09:18 PM UTC
Resolved
Jan 26, 2026, 08:31 PM UTC
Duration
4d 23h
Detected by Pingoru
Jan 21, 2026, 09:18 PM UTC

Affected components

Husky Card (CBORD / Husky Card Activity)

Update timeline

  1. investigating Jan 21, 2026, 09:18 PM UTC

    IT teams are investigating a vendor issue affecting Husky Card services. The vendor, CBORD, has reported a service outage that may cause degraded service or an outage to the Husky Card application for some university community members. Updates will be shared to IT Statuspage as available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. investigating Jan 22, 2026, 04:22 PM UTC

    The vendor reports ongoing intermittent outages to CBORD. University community members may continue to experience issues with the GET Mobile App until this issue is resolved by CBORD. Updates will be shared to IT Statuspage as available.

  3. resolved Jan 26, 2026, 08:31 PM UTC

    CBORD has resolved this issue and IT teams have verified that the GET Mobile App is working for university accounts.