Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
PaperCut Outage | Student Printing
Resolved after 5 days, affecting PaperCut (General-use printing), on November 26, 2025.
The Papercut service continues to work as expected and IT teams have closed this incident.
Affected components
Update timeline
- investigating Nov 26, 2025, 02:55 PM UTC
IT teams are investigating issues with PaperCut student printing. Printers are unable to release jobs on the embedded screen. A workaround is to use the QR code on the printer to release jobs. Updates will be share to IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- monitoring Nov 26, 2025, 04:09 PM UTC
Papercut printing services are back to normal and IT teams are monitoring.
- resolved Dec 01, 2025, 03:29 PM UTC
The Papercut service continues to work as expected and IT teams have closed this incident.
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