Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Wired Network l London Campus

Major Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a major incident on December 9, 2025 affecting NUnet (Wired Network / Physical), lasting 9h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 12:04 PM UTC
Resolved
Dec 09, 2025, 09:29 PM UTC
Duration
9h 24m
Detected by Pingoru
Dec 09, 2025, 12:04 PM UTC

Affected components

NUnet (Wired Network / Physical)

Update timeline

  1. investigating Dec 09, 2025, 12:04 PM UTC

    IT teams and vendors are investigating disruptions to the wired internet service on the London campus. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at [email protected], or by visiting the Tech Service Portal.

  2. investigating Dec 09, 2025, 12:20 PM UTC

    Teams are continuing to investigate the wired disruptions, which has brought all AV equipment in Portsoken offline. Updates will be shared to the IT Statuspage as they become available.

  3. monitoring Dec 09, 2025, 01:02 PM UTC

    IT teams restored the network for Portsoken. The issue will continue to be monitored.

  4. resolved Dec 09, 2025, 09:29 PM UTC

    This issue has been fully resolved