Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Claude.ai is unavailable
Resolved after 1 hour 44 minutes, affecting Enterprise Systems, on December 11, 2025.
Anthropic had disabled Northeastern’s account in error and has reinstated it. Northeastern’s Claude.ai service is back up.
Affected components
Update timeline
- investigating Dec 11, 2025, 11:46 PM UTC
Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.
- investigating Dec 12, 2025, 12:04 AM UTC
IT teams have escalated to the vendor, Anthropic, to have them resolve this issue as quickly as possible.
- resolved Dec 12, 2025, 01:31 AM UTC
Anthropic had disabled Northeastern’s account in error and has reinstated it. Northeastern’s Claude.ai service is back up.
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