Is My Emma down?
Last checked 1m agoNo incidents right now.
My Emma is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.
Real-time My Emma status, recent outages, and incident history: pulled directly from My Emma's official status page at status.myemma.com every 5 minutes. Pingoru tracks 100 My Emma services and has captured 6 incidents in the last 90 days (98.40% uptime). Get email, Slack, Discord, or webhook alerts the moment My Emma reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Email EditorCampaign SendingTest EmailsWeb Application
Timeline · 3 updates
- investigating · Oct 28, 2026, 09:29 AM UTC
We are experiencing intermittent issues in the Email Editor that prevents Previews from loading fully or test campaigns sending. Our teams are investigating the root cause; in the meantime, refreshing your browser or logging in/out of the application may be necessary to restore functionality. We will provide further updates as soon as possible.
- monitoring · Oct 28, 2026, 09:59 AM UTC
The root cause has been identified and an update pushed to restore services. If you still experience issues, please log out of the application and restart your browser, clearing cache and cookies if needed. We will continue to monitor systems before fully resolving this incident.
- resolved · Oct 28, 2026, 10:20 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Web ApplicationHomeAudience Contacts and GroupsAccount Settings & BillingAutomation Workflow EditorEmail EditorSMS EditorExportsImportsLanding Page Editor
Timeline · 3 updates
- investigating · Oct 15, 2026, 05:10 PM UTC
We're investigating reports of intermittent issues accessing the application. Our teams are looking into this now. We'll share updates as we receive them.
- monitoring · Oct 15, 2026, 05:20 PM UTC
Our teams were able to identify the issue and push out a fix. We'll continue to monitor things closely.
- resolved · Oct 15, 2026, 05:38 PM UTC
This has been resolved.
Latest: This has been resolved.
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- Web ApplicationEmail EditorWeb ApplicationEmail EditorEmail EditorWeb Application
Timeline · 2 updates
- monitoring · Oct 14, 2026, 07:30 AM UTC
We have identified an intermittent issue that can prevent the Email Editor from loading properly. If users experience this, refreshing their browser may be necessary. A fix has been deployed, and we will monitor our systems to ensure service is fully restored before resolving this. Further updates will be provided as soon as possible
- resolved · Oct 14, 2026, 08:05 AM UTC
The issue is resolved.
Latest: The issue is resolved.
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- Web ApplicationHomeAudience Contacts and GroupsAccount Settings & BillingAutomation Workflow EditorEmail EditorSMS EditorExportsImportsLanding Page Editor
Timeline · 3 updates
- investigating · Aug 06, 2026, 12:11 PM UTC
We're receiving reports of intermittent login issues resulting in multiple OTV code requests, or being logged out of the application. Our teams are currently investigating the issue, and we'll update here.
- investigating · Aug 06, 2026, 02:38 PM UTC
Our teams have identified the issue and we are continuing to monitor this situation.
- resolved · Aug 06, 2026, 07:00 PM UTC
The issue is resolved. If needed, users should clear their browser's cache, cookies and restart before reattempting login.
Latest: The issue is resolved. If needed, users should clear their browser's cache, cookies and restart before reattempting login.
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- Web ApplicationHomeWeb ApplicationHomeHomeWeb Application
Timeline · 3 updates
- investigating · Aug 04, 2026, 01:03 PM UTC
We are receiving reports of users unable to login via their SSO provider's portal. This is only affecting user login to the application (ex: users may get kicked out of active sessions and are unable to login after). Our teams are actively investigating this, and we will post an update as soon as possible.
- investigating · Aug 04, 2026, 01:22 PM UTC
The issue was identified, and a fix was deployed. We will provide an update as soon as login capability is restored for SSO users.
- resolved · Aug 04, 2026, 02:30 PM UTC
SSO related login issues are resolved.
Latest: SSO related login issues are resolved.
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Incident record
Since April 2026 · Fastly Statuscast · 100 components checked every 5 minutesThe longest incident in the last year, Temporary high bounce rate on July 30, 2026, ran for 4 days. 11 maintenance windows announced in the same period.
Most affected components, last 12 months
- Web Application7
- Web Application6
- Web Application5
- Campaign Sending4
- Email Editor4
Latest incidents
- Intermittent Issues Loading Previews or Sending Tests in the Email Editor
We are experiencing intermittent issues in the Email Editor that prevents Previews from loading fully or test campaigns sending. Our teams are investigating…
- Intermittent issues accessing the application
We're investigating reports of intermittent issues accessing the application. Our teams are looking into this now. We'll share updates as we receive them.
- Intermittent Email Editor Loading Issues
We have identified an intermittent issue that can prevent the Email Editor from loading properly. If users experience this, refreshing their browser may be…
- Started Oct 28, 2026, 09:29 AM UTC · Resolved Oct 28, 2026, 10:20 AM UTC · 51m
- Started Oct 15, 2026, 05:10 PM UTC · Resolved Oct 15, 2026, 05:38 PM UTC · 28m
- Started Oct 14, 2026, 07:30 AM UTC · Resolved Oct 14, 2026, 08:05 AM UTC · 35m
- Intermittent login issues ResolvedStarted Aug 06, 2026, 12:11 PM UTC · Resolved Aug 06, 2026, 07:00 PM UTC · 6h 49m
- Started Aug 04, 2026, 01:03 PM UTC · Resolved Aug 04, 2026, 02:30 PM UTC · 1h 27m