My Emma incident

Intermittent issues accessing the application

Resolved after 28 minutes, affecting Web Application and Home and 1 more, on October 15, 2026.

monitoring Oct 15, 2026, 05:20 PM UTC

Our teams were able to identify the issue and push out a fix. We'll continue to monitor things closely.

Started
Oct 15, 2026, 05:10 PM UTC
Resolved
Oct 15, 2026, 05:38 PM UTC
Duration
28m
Detected by Pingoru
Oct 15, 2026, 05:10 PM UTC

Affected components

Web ApplicationHomeAudience Contacts and GroupsAccount Settings & BillingAutomation Workflow EditorEmail EditorSMS EditorExportsImportsLanding Page Editor

Update timeline

  1. investigating Oct 15, 2026, 05:10 PM UTC

    We're investigating reports of intermittent issues accessing the application. Our teams are looking into this now. We'll share updates as we receive them.

  2. monitoring Oct 15, 2026, 05:20 PM UTC

    Our teams were able to identify the issue and push out a fix. We'll continue to monitor things closely.

  3. resolved Oct 15, 2026, 05:38 PM UTC

    This has been resolved.

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