Is Iterable down?
Last checked 1m agoNo incidents right now.
Iterable is operational right now. Last checked 1m ago; the most recent incident resolved 1d ago.
Real-time Iterable status, recent outages, and incident history — pulled directly from Iterable's official status page at https://status.iterable.com every 5 minutes. Pingoru tracks 488 Iterable services and has captured 7 incidents in the last 90 days (99.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Iterable reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- identified · Jun 12, 2026, 04:24 PM UTC
We are aware of an issue affecting WhatsApp messaging. Some customers may experience delays or failures sending WhatsApp messages. This appears to be caused by an external service disruption, and we are monitoring for updates. We will share another update by 1pm PST or sooner if new information becomes available.
- resolved · Jun 12, 2026, 05:18 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Global Web Application
Timeline · 4 updates
- investigating · May 12, 2026, 11:31 PM UTC
We are currently investigating an issue involving users being unable to access the Iterable web app. API traffic, Sends, and Journeys already in progress are unaffected. This outage is limited to the Iterable web application itself.
- investigating · May 12, 2026, 11:43 PM UTC
Engineering has identified a fix and is in the process of deploying to both EU and US web environments to resolve the issue. Next update at 5PM PDT or sooner.
- identified · May 12, 2026, 11:58 PM UTC
Our engineering team is continuing to work toward a full resolution. While we have mostly restored web application access, there may be some pages within the web app that periodically fail to load until the fix is fully rolled out across the entire application. Next update by 5:30PM PDT or sooner.
- resolved · May 13, 2026, 12:08 AM UTC
Our engineering team has completed the fix to the web application in both the US and EU regions. All services are currently functioning normally. Email sends, API traffic, webhooks, and journeys functioned normally throughout this incident. The only impact was being unable to log into the web application and slow page loads. If you continue to experience any issues, please reach out to Support.
Latest: Our engineering team has completed the fix to the web application in both the US and EU regions. All services are currently functioning normally. Email sends, API traffic, webhooks…
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Timeline · 3 updates
- investigating · Apr 16, 2026, 10:09 AM UTC
We’re currently investigating an issue where Journey pages are not responding. Engineering is actively applying a fix and will continue investigating the root cause. Next update at 4:00 PM PST / 11:00 PM GMT.
- monitoring · Apr 16, 2026, 10:45 AM UTC
Journey pages are loading normally following the fix. Engineering will continue monitoring.
- resolved · Apr 16, 2026, 10:59 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Global API SuccessGlobal API Ingestion
Timeline · 5 updates
- investigating · Apr 14, 2026, 06:02 PM UTC
We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.
- monitoring · Apr 14, 2026, 06:46 PM UTC
We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.
- monitoring · Apr 14, 2026, 07:17 PM UTC
Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.
- monitoring · Apr 14, 2026, 08:27 PM UTC
We are continuing to monitor for any further issues.
- resolved · Apr 14, 2026, 08:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Journey ProcessingJourney ProcessingJourney ProcessingUser UpdatesUser UpdatesUser UpdatesList UploadsList UploadsList Updates
Timeline · 3 updates
- investigating · Mar 25, 2026, 07:00 PM UTC
Current status We have identified an issue in our ingestion service that can cause some updates to be delayed. Customer impact Some customers are seeing delays in list uploads and events appearing in Iterable, in some cases taking 30+ minutes to render. Clusters impacted 22,25,16 Rolled back to a previous stable version across all affected clusters and verified the deployments. We are monitoring ingestion lag and key metrics to confirm performance is stabilizing and that no new update loss is occurring. If you are experiencing delayed data visibility or suspect missing updates, please contact our Support team so we can review your specific projects as part of this incident. Next update 1pm PT
- monitoring · Mar 25, 2026, 07:17 PM UTC
We have caught up with ingestion. Currently monitoring our systems.
- resolved · Mar 25, 2026, 07:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Iterable outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Iterable outage history →Or sign up free to get alerts when Iterable breaks · 10 free monitors · No credit card
- Started Jun 12, 2026, 04:23 PM UTC · Resolved Jun 12, 2026, 05:18 PM UTC · 54m
- Started May 12, 2026, 11:31 PM UTC · Resolved May 13, 2026, 12:08 AM UTC · 37m
- Journey pages are not responding ResolvedStarted Apr 16, 2026, 10:09 AM UTC · Resolved Apr 16, 2026, 10:59 AM UTC · 49m
- Started Apr 14, 2026, 06:02 PM UTC · Resolved Apr 14, 2026, 08:37 PM UTC · 2h 34m
- Ingestion and processing delay ResolvedStarted Mar 25, 2026, 07:00 PM UTC · Resolved Mar 25, 2026, 07:22 PM UTC · 22m
- Started Mar 17, 2026, 06:07 PM UTC · Resolved Mar 17, 2026, 07:21 PM UTC · 1h 13m
- Proof Send Functionality Degraded ResolvedStarted Mar 16, 2026, 04:18 PM UTC · Resolved Mar 16, 2026, 06:50 PM UTC · 2h 31m