Is Iterable down?
Last checked 1m agoNo incidents right now.
Iterable is operational right now. Last checked 1m ago; the most recent incident resolved 35d ago.
Real-time Iterable status, recent outages, and incident history: pulled directly from Iterable's official status page at status.iterable.com every 5 minutes. Pingoru tracks 488 Iterable services and has captured 3 incidents in the last 90 days (99.99% uptime). Get email, Slack, Discord, or webhook alerts the moment Iterable reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Global API Success
Timeline · 3 updates
- investigating · Sep 22, 2026, 07:02 PM UTC
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints. Next update at 3:15 PM EDT
- monitoring · Sep 22, 2026, 07:14 PM UTC
We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.
- resolved · Sep 22, 2026, 07:58 PM UTC
All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.
Latest: All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.
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- Global Web ApplicationGlobal API SuccessGlobal Journey Processing
Timeline · 3 updates
- investigating · Sep 10, 2026, 02:53 PM UTC
We're currently investigating an issue for EU customers with platform slowness, intermittent 502/503 Gateway errors, and Journey changes failing to save
- monitoring · Sep 10, 2026, 04:09 PM UTC
The intermittent platform issues have been mitigated and there is currently no ongoing customer impact. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT. We will continue to monitor the issue.
- resolved · Sep 10, 2026, 05:16 PM UTC
We completed our monitoring and there are no further issues. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT.
Latest: We completed our monitoring and there are no further issues. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT.
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- Global Campaign Sends
Timeline · 2 updates
- identified · Sep 01, 2026, 05:19 PM UTC
A subset of customers using Twilio for SMS sending may have some messages getting dropped due to an incident on Twilio’s side with impact currently ranging from 5%-20%. We are actively monitoring the impact and status updates from Twilio. There is not impact to customers using any other SMS providers. Next update: by 11:30am PT
- resolved · Sep 01, 2026, 06:17 PM UTC
Twilio has reported that the issue causing 5xx errors on their side has resolved and we have seen SMS sends return to normal. Customers using Twilio that saw sends get dropped should re-send those messages if they want to. No further updates will be posted.
Latest: Twilio has reported that the issue causing 5xx errors on their side has resolved and we have seen SMS sends return to normal. Customers using Twilio that saw sends get dropped shou…
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Incident record
Since April 2026 · Statuspage by Atlassian · 488 components checked every 5 minutesThe longest incident in the last year, API Update Timing Out on January 1, 2026, ran for 22 hours.
Most affected components, last 12 months
- Global API Success5
- Global Campaign Sends5
- Global Web Application5
- Global Journey Processing3
- Global Proof Sends3
Latest incidents
- Timeouts on User Update API Endpoints
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints. Next update at 3:15 PM EDT
- EU platform slowness and gateway errors
We're currently investigating an issue for EU customers with platform slowness, intermittent 502/503 Gateway errors, and Journey changes failing to save
- Subset of customers using Twilio for SMS seeing a portion of messages getting droppped
A subset of customers using Twilio for SMS sending may have some messages getting dropped due to an incident on Twilio’s side with impact currently ranging…
- Started Sep 22, 2026, 07:02 PM UTC · Resolved Sep 22, 2026, 07:58 PM UTC · 56m
- Started Sep 10, 2026, 02:53 PM UTC · Resolved Sep 10, 2026, 05:16 PM UTC · 2h 22m
- Started Sep 01, 2026, 05:19 PM UTC · Resolved Sep 01, 2026, 06:17 PM UTC · 58m