Resolved after 6 hours 49 minutes, affecting Web Application and Home and 1 more, on August 6, 2026.
The issue is resolved. If needed, users should clear their browser's cache, cookies and restart before reattempting login.
Affected components
Web ApplicationHomeAudience Contacts and GroupsAccount Settings & BillingAutomation Workflow EditorEmail EditorSMS EditorExportsImportsLanding Page Editor
Update timeline
- investigating Aug 06, 2026, 12:11 PM UTC
We're receiving reports of intermittent login issues resulting in multiple OTV code requests, or being logged out of the application. Our teams are currently investigating the issue, and we'll update here.
- investigating Aug 06, 2026, 02:38 PM UTC
Our teams have identified the issue and we are continuing to monitor this situation.
- resolved Aug 06, 2026, 07:00 PM UTC
The issue is resolved. If needed, users should clear their browser's cache, cookies and restart before reattempting login.
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