Resolved after 1 hour 27 minutes, affecting Web Application and Home and 1 more, on August 4, 2026.
The issue was identified, and a fix was deployed. We will provide an update as soon as login capability is restored for SSO users.
Affected components
Update timeline
- investigating Aug 04, 2026, 01:03 PM UTC
We are receiving reports of users unable to login via their SSO provider's portal. This is only affecting user login to the application (ex: users may get kicked out of active sessions and are unable to login after). Our teams are actively investigating this, and we will post an update as soon as possible.
- investigating Aug 04, 2026, 01:22 PM UTC
The issue was identified, and a fix was deployed. We will provide an update as soon as login capability is restored for SSO users.
- resolved Aug 04, 2026, 02:30 PM UTC
SSO related login issues are resolved.
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Amazon Web Services