My Emma incident

Intermittent Email Editor Loading Issues

Resolved after 35 minutes, affecting Web Application and Email Editor and 1 more, on October 14, 2026.

monitoring Oct 14, 2026, 07:30 AM UTC

We have identified an intermittent issue that can prevent the Email Editor from loading properly. If users experience this, refreshing their browser may be necessary. A fix has been deployed, and we will monitor our systems to ensure service is fully restored before resolving this. Further updates will be provided as soon as possible

Started
Oct 14, 2026, 07:30 AM UTC
Resolved
Oct 14, 2026, 08:05 AM UTC
Duration
35m
Detected by Pingoru
Oct 14, 2026, 07:30 AM UTC

Affected components

Web ApplicationEmail EditorWeb ApplicationEmail Editor

Update timeline

  1. monitoring Oct 14, 2026, 07:30 AM UTC

    We have identified an intermittent issue that can prevent the Email Editor from loading properly. If users experience this, refreshing their browser may be necessary. A fix has been deployed, and we will monitor our systems to ensure service is fully restored before resolving this. Further updates will be provided as soon as possible

  2. resolved Oct 14, 2026, 08:05 AM UTC

    The issue is resolved.

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