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Official status page: https://surveymonkey.statuspage.io · Polled every 5 minutes · 1 component tracked

Real-time SurveyMonkey status, recent outages, and incident history — pulled directly from SurveyMonkey's official status page at https://surveymonkey.statuspage.io every 5 minutes. Pingoru tracks 1 SurveyMonkey service and has captured 16 incidents in the last 90 days (83.33% uptime). Get email, Slack, Discord, or webhook alerts the moment SurveyMonkey reports a new incident — free for 5 monitors, no credit card.

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SurveyMonkey uptime 83.33% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Question Summaries incorrectly displaying response count
    Resolved 17m
    Started Apr 27, 2026, 11:00 PM UTC · Resolved Apr 27, 2026, 11:18 PM UTC
    SurveyMonkey
    2 updates · show timeline
    • investigating · Apr 27, 2026, 11:00 PM UTC

      We are currently investigating this issue.

    • resolved · Apr 27, 2026, 11:18 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Copied surveys drafts not appearing in survey list
    Resolved 5h 42m
    Started Apr 24, 2026, 08:46 PM UTC · Resolved Apr 25, 2026, 02:28 AM UTC
    SurveyMonkey
    5 updates · show timeline
    • investigating · Apr 24, 2026, 09:24 PM UTC

      We are currently investigating this issue.

    • investigating · Apr 24, 2026, 10:49 PM UTC

      We’ve identified an issue where surveys created using “Make a copy”/"Copy existing" may not appear in the survey list if a collector isn’t created, even though a draft version is generated in the background. We’re currently investigating the root cause and will share updates as soon as we have more information.

    • identified · Apr 24, 2026, 11:28 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Apr 25, 2026, 12:48 AM UTC

      The issue has been resolved for new copies of surveys, and we are working to address the backlog of copied surveys.

    • resolved · Apr 25, 2026, 02:28 AM UTC

      This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.

    Latest: This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.

  3. App listing cannot be updated on SurveyMonkey
    Resolved 2h
    Started Apr 24, 2026, 12:19 PM UTC · Resolved Apr 24, 2026, 02:19 PM UTC
    SurveyMonkey
    2 updates · show timeline
    • identified · Apr 24, 2026, 12:19 PM UTC

      We are currently investigating an issue preventing users in all regions from updating their App listing on the Developer portal of SurveyMonkey.

    • resolved · Apr 24, 2026, 02:19 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. TURF and Empirical Bayes not working on MaxDiff surveys
    Resolved 6h 4m
    Started Apr 24, 2026, 08:40 AM UTC · Resolved Apr 24, 2026, 02:45 PM UTC
    SurveyMonkey
    2 updates · show timeline
    • investigating · Apr 24, 2026, 08:40 AM UTC

      We are currently investigating this issue.

    • resolved · Apr 24, 2026, 02:45 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails)
    Resolved 41m
    Started Apr 23, 2026, 03:40 PM UTC · Resolved Apr 23, 2026, 04:21 PM UTC
    SurveyMonkey
    3 updates · show timeline
    • investigating · Apr 23, 2026, 03:40 PM UTC

      We are currently investigating this issue.

    • monitoring · Apr 23, 2026, 04:09 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 23, 2026, 04:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full SurveyMonkey outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 11 incidents
  • Question Summaries incorrectly displaying response count Resolved
    Started Apr 27, 2026, 11:00 PM UTC · Resolved Apr 27, 2026, 11:18 PM UTC · 17m
  • Copied surveys drafts not appearing in survey list Resolved
    Started Apr 24, 2026, 08:46 PM UTC · Resolved Apr 25, 2026, 02:28 AM UTC · 5h 42m
  • App listing cannot be updated on SurveyMonkey Resolved
    Started Apr 24, 2026, 12:19 PM UTC · Resolved Apr 24, 2026, 02:19 PM UTC · 2h
  • TURF and Empirical Bayes not working on MaxDiff surveys Resolved
    Started Apr 24, 2026, 08:40 AM UTC · Resolved Apr 24, 2026, 02:45 PM UTC · 6h 4m
  • Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails) Resolved
    Started Apr 23, 2026, 03:40 PM UTC · Resolved Apr 23, 2026, 04:21 PM UTC · 41m
  • Delays in Collector Emails Being Sent Out Resolved
    Started Apr 23, 2026, 03:39 PM UTC · Resolved Apr 23, 2026, 03:46 PM UTC · 6m
  • EU Customers unable to access Help Center and Chat Support Resolved
    Started Apr 23, 2026, 03:34 PM UTC · Resolved Apr 23, 2026, 04:16 PM UTC · 42m
  • Intermittent error when logging in Resolved
    Started Apr 22, 2026, 06:56 PM UTC · Resolved Apr 22, 2026, 07:13 PM UTC · 17m

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See SurveyMonkey uptime history

Frequently asked questions

What is SurveyMonkey's uptime?
Over the last 90 days, SurveyMonkey reported 83.33% uptime on its official status page. That figure is calculated from the public incident timeline at https://surveymonkey.statuspage.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see SurveyMonkey's uptime history rolling forward in real time.
Has SurveyMonkey had outages in 2026?
Yes — SurveyMonkey has had 16 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last SurveyMonkey outage?
The most recent SurveyMonkey incident was "Question Summaries incorrectly displaying response count", which started on April 27, 2026 and was resolved on April 27, 2026. Pingoru captured this directly from https://surveymonkey.statuspage.io. See the full incident card above for affected components and the update timeline.
How often does SurveyMonkey have outages?
Based on the last 90 days, SurveyMonkey averages 5.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is SurveyMonkey's status page?
SurveyMonkey's official status page is https://surveymonkey.statuspage.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is SurveyMonkey down right now?
SurveyMonkey is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment SurveyMonkey reports a change. Current status is based on 1 tracked services.
How does Pingoru know if SurveyMonkey is down?
We read https://surveymonkey.statuspage.io directly, using SurveyMonkey's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when SurveyMonkey has an outage?
Create a free Pingoru account and add SurveyMonkey as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
SurveyMonkey's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real SurveyMonkey incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real SurveyMonkey issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official SurveyMonkey status?
We use SurveyMonkey's own status page at https://surveymonkey.statuspage.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked SurveyMonkey components are reporting operational. No incidents are currently affecting service.

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