Is SurveyMonkey down?

Last checked 2m ago
Current status
SurveyMonkey is up

No incidents right now.

SurveyMonkey is operational right now. Last checked 2m ago; the most recent incident resolved 14d ago.

Real-time SurveyMonkey status, recent outages, and incident history: pulled directly from SurveyMonkey's official status page at surveymonkey.statuspage.io every 5 minutes. Pingoru tracks 1 SurveyMonkey service and has captured 15 incidents in the last 90 days (90.00% uptime). Get email, Slack, Discord, or webhook alerts the moment SurveyMonkey reports a new incident, free for 3 monitors, no credit card.

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SurveyMonkey uptime 90.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 14, 2026, 04:00 AM UTC · Resolved Oct 14, 2026, 04:00 AM UTC
    Timeline · 1 update
    • resolved · Oct 14, 2026, 05:15 AM UTC

      From 3:16 PM - 3:24 PM, users may have had issues with login and signup.

    Latest: From 3:16 PM - 3:24 PM, users may have had issues with login and signup.

  2. Resolved 1h 39m
    Started Oct 06, 2026, 09:04 PM UTC · Resolved Oct 06, 2026, 10:44 PM UTC
    SurveyMonkey
    Timeline · 4 updates
    • investigating · Oct 06, 2026, 09:04 PM UTC

      We are currently investigating an issue resulting in an error on the Transaction History page.

    • identified · Oct 06, 2026, 10:28 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 06, 2026, 10:40 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 06, 2026, 10:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 45m
    Started Oct 02, 2026, 05:27 PM UTC · Resolved Oct 02, 2026, 11:12 PM UTC
    SurveyMonkey
    Timeline · 4 updates
    • investigating · Oct 02, 2026, 05:27 PM UTC

      We are currently investigating an issue causing respondent metadata (custom data) to be hidden in the individual response table and XLS exports.

    • identified · Oct 02, 2026, 08:52 PM UTC

      The issue has been identified and a fix is being investigated.

    • monitoring · Oct 02, 2026, 11:02 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 02, 2026, 11:12 PM UTC

      The issue has been resolved for responses collected since putting the fix in place.

    Latest: The issue has been resolved for responses collected since putting the fix in place.

  4. Resolved 3h 16m
    Started Sep 24, 2026, 12:16 PM UTC · Resolved Sep 24, 2026, 03:32 PM UTC
    SurveyMonkey
    Timeline · 2 updates
    • investigating · Sep 24, 2026, 12:16 PM UTC

      We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.

    • resolved · Sep 24, 2026, 03:32 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved –
    Started Sep 11, 2026, 05:00 AM UTC · Resolved Sep 11, 2026, 05:00 AM UTC
    Timeline · 1 update
    • resolved · Sep 11, 2026, 05:55 AM UTC

      Adding contacts to the SurveyMonkey contacts page didn't work

    Latest: Adding contacts to the SurveyMonkey contacts page didn't work

See the full SurveyMonkey outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse SurveyMonkey outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 1 component checked every 5 minutes
52incidents recorded
51last 12 months
15last 90 days
5 hourstypical duration, 12 months

The longest incident in the last year, SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards on February 26, 2026, ran for 2 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • SurveyMonkey46

Latest incidents

Outage history

Past 90 days · 15 incidents View full outage history →