Is SurveyMonkey down?
Last checked 2m agoNo incidents right now.
SurveyMonkey is operational right now. Last checked 2m ago; the most recent incident resolved 14d ago.
Real-time SurveyMonkey status, recent outages, and incident history: pulled directly from SurveyMonkey's official status page at surveymonkey.statuspage.io every 5 minutes. Pingoru tracks 1 SurveyMonkey service and has captured 15 incidents in the last 90 days (90.00% uptime). Get email, Slack, Discord, or webhook alerts the moment SurveyMonkey reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 14, 2026, 05:15 AM UTC
From 3:16 PM - 3:24 PM, users may have had issues with login and signup.
Latest: From 3:16 PM - 3:24 PM, users may have had issues with login and signup.
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- SurveyMonkey
Timeline · 4 updates
- investigating · Oct 06, 2026, 09:04 PM UTC
We are currently investigating an issue resulting in an error on the Transaction History page.
- identified · Oct 06, 2026, 10:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 06, 2026, 10:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 06, 2026, 10:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- SurveyMonkey
Timeline · 4 updates
- investigating · Oct 02, 2026, 05:27 PM UTC
We are currently investigating an issue causing respondent metadata (custom data) to be hidden in the individual response table and XLS exports.
- identified · Oct 02, 2026, 08:52 PM UTC
The issue has been identified and a fix is being investigated.
- monitoring · Oct 02, 2026, 11:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 02, 2026, 11:12 PM UTC
The issue has been resolved for responses collected since putting the fix in place.
Latest: The issue has been resolved for responses collected since putting the fix in place.
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- SurveyMonkey
Timeline · 2 updates
- investigating · Sep 24, 2026, 12:16 PM UTC
We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.
- resolved · Sep 24, 2026, 03:32 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Sep 11, 2026, 05:55 AM UTC
Adding contacts to the SurveyMonkey contacts page didn't work
Latest: Adding contacts to the SurveyMonkey contacts page didn't work
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See the full SurveyMonkey outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse SurveyMonkey outage history →Or sign up free to get alerts when SurveyMonkey breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 1 component checked every 5 minutesThe longest incident in the last year, SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards on February 26, 2026, ran for 2 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- SurveyMonkey46
Latest incidents
- Login and signup issues
From 3:16 PM - 3:24 PM, users may have had issues with login and signup.
- 500 error on Transaction History for Team Admins
We are currently investigating an issue resulting in an error on the Transaction History page.
- Custom data / respondent metadata missing from Individual Response Table and XLS exports
We are currently investigating an issue causing respondent metadata (custom data) to be hidden in the individual response table and XLS exports.
- Login and signup issues ResolvedStarted Oct 14, 2026, 04:00 AM UTC · Resolved Oct 14, 2026, 04:00 AM UTC · –
- Started Oct 06, 2026, 09:04 PM UTC · Resolved Oct 06, 2026, 10:44 PM UTC · 1h 39m
- Started Oct 02, 2026, 05:27 PM UTC · Resolved Oct 02, 2026, 11:12 PM UTC · 5h 45m
- Started Sep 24, 2026, 12:16 PM UTC · Resolved Sep 24, 2026, 03:32 PM UTC · 3h 16m
- Started Sep 11, 2026, 05:00 AM UTC · Resolved Sep 11, 2026, 05:00 AM UTC · –
- Started Sep 03, 2026, 10:37 PM UTC · Resolved Sep 03, 2026, 11:37 PM UTC · 59m
- Problem with AI features ResolvedStarted Aug 31, 2026, 12:04 PM UTC · Resolved Aug 31, 2026, 02:01 PM UTC · 1h 57m
- Started Aug 28, 2026, 04:12 PM UTC · Resolved Aug 28, 2026, 05:27 PM UTC · 1h 15m