Is Brevo down?

Status: Investigating We’ve detected an issue affecting automation services, and as a result, some customers may be experiencing disruptions while using it. There is approximately 30 mints lag on the scheduled automation including wait steps. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Brevo Tracker (Degraded performance) Workflows (Degraded performance)

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Brevo Tracker (Operational) Workflows (Operational)

Status: Investigating We’ve detected an issue affecting marketing emails, which may cause campaign sending delays for some customers. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Marketing emails delivery (Degraded performance)

Status: Identified We have identified the cause of the issue affecting marketing emails delivery. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Marketing emails delivery (Degraded performance)

Status: Identified We are continuing to work on mitigating the impact of this issue. We will keep you informed and provide the next update once we have more information to share. Affected components Marketing emails delivery (Degraded performance)

Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Marketing emails delivery (Operational)

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Marketing emails delivery (Operational)

Status: Investigating We have detected an issue affecting SMS Statistics for both Marketing SMS and Transactional SMS and as a result, some customers may be experiencing disruptions while using it. Please be assured that SMS sending functionality is not impacted. The issue is limited to delays in the update and display of SMS statistics. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available. Affected components Statistics (Degraded performance)

Status: Identified We have identified the cause of the issue affecting the SMS Statistics and our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Statistics (Degraded performance)

Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability while the remaining backlog is being processed. We’ll provide an update once the lag has been fully cleared and we confirm the issue is fully resolved. Affected components Statistics (Degraded performance)

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional SMS (Operational) Statistics (Operational)

Status: Monitoring We experienced a brief platform issue resulting in temporary delays in email transactional processing. The issue has been resolved, and system performance has returned to normal. Some emails may have been delayed by a few minutes during this period. At this time, we do not expect any email loss. We apologize for any inconvenience caused and appreciate your understanding. Affected components Transactional emails delivery (Degraded performance)

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational)

Status: Investigating We’ve detected an issue affecting the delivery of Marketing and Transactional SMS messages due to an issue with one of our third-party providers and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components SMS Campaigns (Degraded performance) Transactional SMS (Degraded performance)

Status: Investigating SMS delivery is operating normally. However, a subset of SMS messages may experience delayed or missing delivery status events for previously scheduled or queued traffic. We continue to work closely with our third-party provider as restoration efforts remain ongoing and will provide further updates as progress is made toward full resolution. We apologize for the inconvenience and will continue to provide updates as progress is made toward full resolution. Affected components Transactional SMS (Degraded performance) SMS Campaigns (Degraded performance)

Status: Identified We have identified the cause of the issue and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic. We will continue to provide updates as progress is made toward full resolution. Affected components SMS Campaigns (Degraded performance) Transactional SMS (Degraded performance)

Status: Monitoring We have implemented mitigation measures and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic. We are closely monitoring the situation and will continue to provide updates as progress is made toward full resolution. Affected components SMS Campaigns (Degraded performance) Transactional SMS (Degraded performance)

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Delivery Status Events are being processed successfully now, and the remaining delayed events are expected to be fully processed within the next few hours. Thank you for your patience and understanding while we worked to resolve the issue. Affected components SMS Campaigns (Operational) Transactional SMS (Operational)

Status: Resolved The issue remains resolved, and all the delayed Delivery Status Events have now been processed successfully. All affected services are operating normally. We thank you for your patience and understanding throughout the duration of the incident. Affected components SMS Campaigns (Operational) Transactional SMS (Operational)