Is Mono down?

Last checked 2m ago
Current status
Mono is having a partial outage

9 active incidents: Mandate Approval Downtime: Providus Bank, BVN [iGree] · +7 more

Official status page: https://status.mono.co · Polled every 5 minutes · 109 components tracked

Mono is reporting a partial outage right now (last checked 2m ago). Some components are affected; others remain operational.

Real-time Mono status, recent outages, and incident history — pulled directly from Mono's official status page at https://status.mono.co every 5 minutes. Pingoru tracks 109 Mono services and has captured 37 incidents in the last 90 days (98.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident — free for 5 monitors, no credit card.

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Mono uptime 98.71% uptime · past 90 days
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Active incidents 9

  1. Ongoing ● 2d 1h
    Started Jun 11, 2026, 06:00 PM UTC
    Mandate creation
    Timeline · 1 update
    • investigating · Jun 11, 2026, 06:00 PM UTC

      We are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee. Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled. Debit processing remains unaffected and continues to operate normally. We sincerely apologize for the inconvenience and will provide updates as soon as service is restored.

    Latest: We are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee…

  2. Ongoing ● 24d 4h
    Started May 20, 2026, 03:27 PM UTC
    BVN iGree
    Timeline · 1 update
    • monitoring · May 20, 2026, 03:27 PM UTC

      We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs. Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.

    Latest: We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate…

  3. Ongoing ● 421d 2h
    Started Apr 18, 2025, 04:53 PM UTC
    FCMB
    Timeline · 1 update
    • investigating · Apr 18, 2025, 04:53 PM UTC

      We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.

    Latest: We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accoun…

  4. Ongoing ● 481d 10h
    Started Feb 17, 2025, 09:27 AM UTC
    United Bank for Africa
    Timeline · 1 update
    • investigating · Feb 17, 2025, 09:27 AM UTC

      We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.

    Latest: We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our eng…

  5. Ongoing ● 521d 8h
    Started Jan 08, 2025, 11:31 AM UTC
    Moniepoint
    Timeline · 1 update
    • investigating · Jan 08, 2025, 11:31 AM UTC

      We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.

    Latest: We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data ret…

+4 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 1d 3h
    Started Jun 10, 2026, 01:23 PM UTC · Resolved Jun 11, 2026, 04:36 PM UTC
    Account debit
    Timeline · 3 updates
    • investigating · Jun 10, 2026, 01:23 PM UTC

      We are currently experiencing downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.

    • monitoring · Jun 10, 2026, 04:41 PM UTC

      A fix has been implemented, and we are monitoring the results.

    • resolved · Jun 11, 2026, 04:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 18h 49m
    Started May 21, 2026, 02:04 PM UTC · Resolved May 22, 2026, 08:54 AM UTC
    First BankAccess BankZenith BankFidelity BankUnion Bank of NigeriaGlobus BankOpay
    Timeline · 3 updates
    • investigating · May 21, 2026, 02:04 PM UTC

      We are currently investigating an issue affecting account linking and authentication across multiple banks (including GTBank, Access Bank, Union Bank, Zenith Bank, First Bank, Globus Bank, Fidelity Bank, and Opay). As a result, some users may experience challenges when attempting to authenticate and link their accounts for financial data retrieval. This is due to an internal system issue, and our engineering team is actively working to resolve it as quickly as possible. We sincerely apologise for the inconvenience caused and will provide updates as soon as the service is fully restored.

    • monitoring · May 21, 2026, 03:16 PM UTC

      A fix has been deployed for the issue affecting authentication across multiple banks. Services are now recovering, and our team is actively monitoring performance to ensure stability. We appreciate your patience while this was being addressed and will continue to provide updates as needed.

    • resolved · May 22, 2026, 08:54 AM UTC

      The issue affecting authentication across multiple banks has now been resolved. Following continued monitoring, services have remained stable and account connection flows are functioning normally again. We sincerely apologise for the inconvenience caused and appreciate your patience throughout the incident.

    Latest: The issue affecting authentication across multiple banks has now been resolved. Following continued monitoring, services have remained stable and account connection flows are funct…

  3. Resolved 3h 44m
    Started May 20, 2026, 10:56 AM UTC · Resolved May 20, 2026, 02:41 PM UTC
    BVN iGreeMono Sweep
    Timeline · 2 updates
    • identified · May 20, 2026, 10:56 AM UTC

      We are currently experiencing downtime with the BVN iGree endpoint from our provider. This means you may encounter errors when initiating BVN lookup of your customers and when trying to create a Mono Sweep Mandate. We sincerely apologise for any inconvenience this may cause. We are in active communication with our provider to resolve this and will provide an update as soon as the service is restored.

    • resolved · May 20, 2026, 02:41 PM UTC

      The issue affecting the BVN iGree endpoint from our provider has now been resolved. BVN lookup requests and Mono Sweep Mandate creation are functioning normally again. We sincerely apologise for the inconvenience caused and appreciate your patience while this was being addressed.

    Latest: The issue affecting the BVN iGree endpoint from our provider has now been resolved. BVN lookup requests and Mono Sweep Mandate creation are functioning normally again. We sincerely…

  4. Resolved 5d
    Started May 20, 2026, 09:46 AM UTC · Resolved May 25, 2026, 10:04 AM UTC
    Account debit
    Timeline · 3 updates
    • investigating · May 20, 2026, 09:46 AM UTC

      We are currently experiencing downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.

    • monitoring · May 21, 2026, 07:42 AM UTC

      A fix has been implemented, and we are monitoring the results.

    • resolved · May 25, 2026, 10:04 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 14d 15h
    Started May 19, 2026, 04:57 PM UTC · Resolved Jun 03, 2026, 08:41 AM UTC
    Mandate ApprovalMono Sweep
    Timeline · 4 updates
    • investigating · May 19, 2026, 04:57 PM UTC

      We are currently experiencing a downtime with the e-mandate approval service from our provider. As a result, mandates are not getting approved. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.

    • monitoring · May 21, 2026, 11:02 AM UTC

      A fix has been implemented and we are monitoring the results.

    • investigating · Jun 03, 2026, 07:29 AM UTC

      We are currently experiencing a downtime with the e-mandate approval service from our provider. As a result, mandates are not getting approved. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.

    • resolved · Jun 03, 2026, 08:41 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Mono outage history

32 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 30 incidents View full outage history →