Is Mono down?

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Current status
Mono is down

7 active incidents: FCMB Mobile (Authentication Outage), UBA Mobile (Authentication Outage) · +5 more

Official status page: https://status.mono.co · Polled every 5 minutes · 111 components tracked

Mono is reporting a major outage right now (last checked just now). 7 active incidents on the official status page.

Real-time Mono status, recent outages, and incident history — pulled directly from Mono's official status page at https://status.mono.co every 5 minutes. Pingoru tracks 111 Mono services and has captured 33 incidents in the last 90 days (98.98% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident — free for 5 monitors, no credit card.

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Mono uptime 98.98% uptime · past 90 days
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Active incidents 7

  1. Ongoing ● 470d 21h
    Started Apr 18, 2025, 04:53 PM UTC
    FCMB
    Timeline · 1 update
    • investigating · Apr 18, 2025, 04:53 PM UTC

      We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.

    Latest: We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accoun…

  2. Ongoing ● 531d 5h
    Started Feb 17, 2025, 09:27 AM UTC
    United Bank for Africa
    Timeline · 1 update
    • investigating · Feb 17, 2025, 09:27 AM UTC

      We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.

    Latest: We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our eng…

  3. Ongoing ● 571d 3h
    Started Jan 08, 2025, 11:31 AM UTC
    Moniepoint
    Timeline · 1 update
    • investigating · Jan 08, 2025, 11:31 AM UTC

      We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.

    Latest: We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data ret…

  4. Ongoing ● 690d 6h
    Started Sep 11, 2024, 08:16 AM UTC
    Sterling Bank
    Timeline · 1 update
    • investigating · Sep 11, 2024, 08:16 AM UTC

      We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.

    Latest: We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial dat…

  5. Ongoing ● 782d 3h
    Started Jun 11, 2024, 11:19 AM UTC
    GTBank
    Timeline · 1 update
    • investigating · Jun 11, 2024, 11:19 AM UTC

      We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and payment initiation. Our engineering team is diligently working to resolve this, and we'll provide updates as soon as the service is restored. We apologize for any inconvenience this may cause. It's important to note that this issue solely affects GTB mobile. However, users can still link their internet banking accounts and make payments using the "pay with account" method.

    Latest: We're currently investigating an issue with the GTBank mobile connection, which may temporarily prevent your users from linking their GTB mobile accounts for financial data and pay…

+2 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 2d
    Started Jul 29, 2026, 07:51 AM UTC · Resolved Jul 31, 2026, 07:53 AM UTC
    Stanbic IBTC
    Timeline · 2 updates
    • investigating · Jul 29, 2026, 07:51 AM UTC

      We are currently experiencing downtime affecting Stanbic IBTC. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.

    • resolved · Jul 31, 2026, 07:53 AM UTC

      This incident has been resolved

    Latest: This incident has been resolved

  2. Resolved 2d 16h
    Started Jul 24, 2026, 04:46 PM UTC · Resolved Jul 27, 2026, 08:49 AM UTC
    Authentication
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 04:46 PM UTC

      We are presently investigating an issue where users are encountering challenges in authenticating with their identity details on the Prove widget. Consequently, they are unable to proceed with the verification process. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running.

    • resolved · Jul 27, 2026, 08:49 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 22h 29m
    Started Jul 23, 2026, 10:33 AM UTC · Resolved Jul 24, 2026, 09:03 AM UTC
    Mandate creationAccount debitBalance enquiryMandate ApprovalMandate AuthorizationMono SweepDebit Readiness
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 10:33 AM UTC

      We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services. As a result, you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    • monitoring · Jul 23, 2026, 11:06 AM UTC

      A fix has been implemented, and we are monitoring the results.

    • resolved · Jul 24, 2026, 09:03 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3d 3h
    Started Jul 19, 2026, 07:25 AM UTC · Resolved Jul 22, 2026, 11:11 AM UTC
    Mandate creationMandate ApprovalMono Sweep
    Timeline · 3 updates
    • investigating · Jul 19, 2026, 07:25 AM UTC

      We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.

    • monitoring · Jul 19, 2026, 10:05 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 22, 2026, 11:11 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 24m
    Started Jul 17, 2026, 08:12 AM UTC · Resolved Jul 17, 2026, 09:36 AM UTC
    CAC Lookup
    Timeline · 2 updates
    • investigating · Jul 17, 2026, 08:12 AM UTC

      We are currently experiencing temporary downtime on the CAC search and profile endpoints due to an issue with our service provider (CAC). Our team is actively following up, and we will notify you as soon as normal service resumes. We apologise for any inconvenience caused.

    • resolved · Jul 17, 2026, 09:36 AM UTC

      This incident has now been resolved. We appreciate your patience.

    Latest: This incident has now been resolved. We appreciate your patience.

See the full Mono outage history

28 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 26 incidents View full outage history →