Is Mono down?
Last checked 2m ago8 active incidents: Zenith Bank Downtime [Direct Debit], FCMB Mobile (Authentication Outage) · +6 more
Mono is reporting a major outage right now (last checked 2m ago). 8 active incidents on the official status page.
Real-time Mono status, recent outages, and incident history — pulled directly from Mono's official status page at https://status.mono.co every 5 minutes. Pingoru tracks 112 Mono services and has captured 35 incidents in the last 90 days (98.27% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident — free for 5 monitors, no credit card.
Active incidents 8
- Account debit
Timeline · 1 update
- investigating · Sep 17, 2026, 07:55 AM UTC
We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.
Latest: We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologiz…
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- FCMB
Timeline · 1 update
- investigating · Apr 18, 2025, 04:53 PM UTC
We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Latest: We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accoun…
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- United Bank for Africa
Timeline · 1 update
- investigating · Feb 17, 2025, 09:27 AM UTC
We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Latest: We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our eng…
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- Moniepoint
Timeline · 1 update
- investigating · Jan 08, 2025, 11:31 AM UTC
We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Latest: We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data ret…
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- Sterling Bank
Timeline · 1 update
- investigating · Sep 11, 2024, 08:16 AM UTC
We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.
Latest: We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial dat…
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+3 more ongoing incidents — sign up free to track them all.
Recent outages & incidents
Past 90 days- NIN Lookup
Timeline · 2 updates
- investigating · Sep 16, 2026, 02:36 PM UTC
We are currently experiencing downtime with the NIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.
- resolved · Sep 17, 2026, 03:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mandate creationAccount debitBalance enquiryMono Sweep
Timeline · 3 updates
- investigating · Sep 10, 2026, 05:26 PM UTC
We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Depending on the endpoint, requests may experience failures, timeouts, or degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused. NB: In the meantime, please avoid retrying requests until you have confirmed their final status, as the request may have been processed successfully. We will provide updates once the service is fully restored.
- monitoring · Sep 11, 2026, 01:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 18, 2026, 10:57 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CAC Lookup
Timeline · 2 updates
- investigating · Sep 09, 2026, 10:58 AM UTC
We are currently experiencing downtime with the CAC Lookup endpoints from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.
- resolved · Sep 09, 2026, 01:05 PM UTC
The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience caused.
Latest: The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience cau…
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- TIN Lookup
Timeline · 3 updates
- investigating · Sep 08, 2026, 02:21 PM UTC
We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.
- identified · Sep 09, 2026, 10:57 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · Sep 16, 2026, 02:35 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mandate creationAccount debitBalance enquiryMandate ApprovalMono SweepDebit Readiness
Timeline · 7 updates
- investigating · Aug 31, 2026, 04:20 PM UTC
We are currently investigating an issue affecting the Direct Debit service. This means you may encounter errors when attempting to create a mandate or initiate a debit. Our Engineering team is actively working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates as soon as the service is fully restored.
- monitoring · Sep 01, 2026, 07:07 AM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 03, 2026, 03:50 PM UTC
We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- investigating · Sep 03, 2026, 03:50 PM UTC
We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- monitoring · Sep 04, 2026, 07:25 AM UTC
A fix has been implemented and we are monitoring the results.
- identified · Sep 04, 2026, 04:46 PM UTC
Please note that debit processing is relatively stable now. However, mandate approval is still experiencing downtime. The NIBSS team is actively investigating the issue and working on a fix. We’ll share an update once the service has been fully restored. We sincerely apologize for any inconvenience this may cause.
- resolved · Sep 05, 2026, 08:15 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Mono outage history
30 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Mono outage history →Or sign up free to get alerts when Mono breaks · 10 free monitors · No credit card
- Started Sep 17, 2026, 07:55 AM UTC · ● 1d 12h
- NIN Downtime ResolvedStarted Sep 16, 2026, 02:36 PM UTC · Resolved Sep 17, 2026, 03:42 PM UTC · 1d 1h
- Started Sep 10, 2026, 05:26 PM UTC · Resolved Sep 18, 2026, 10:57 AM UTC · 7d 17h
- CAC Lookup Downtime ResolvedStarted Sep 09, 2026, 10:58 AM UTC · Resolved Sep 09, 2026, 01:05 PM UTC · 2h 6m
- TIN Downtime ResolvedStarted Sep 08, 2026, 02:21 PM UTC · Resolved Sep 16, 2026, 02:35 PM UTC · 8d
- Direct Debit: Intermittent Downtime ResolvedStarted Aug 31, 2026, 04:20 PM UTC · Resolved Sep 05, 2026, 08:15 AM UTC · 4d 15h
- Started Aug 26, 2026, 10:22 AM UTC · Resolved Aug 26, 2026, 04:51 PM UTC · 6h 29m
- Direct Debit: Service Downtime ResolvedStarted Aug 26, 2026, 07:13 AM UTC · Resolved Aug 28, 2026, 03:23 PM UTC · 2d 8h