Is Mono down?

Last checked 2m ago
Current status
Mono is down

8 active incidents: Zenith Bank Downtime [Direct Debit], FCMB Mobile (Authentication Outage) · +6 more

Official status page: https://status.mono.co · Polled every 5 minutes · 112 components tracked

Mono is reporting a major outage right now (last checked 2m ago). 8 active incidents on the official status page.

Real-time Mono status, recent outages, and incident history — pulled directly from Mono's official status page at https://status.mono.co every 5 minutes. Pingoru tracks 112 Mono services and has captured 35 incidents in the last 90 days (98.27% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident — free for 5 monitors, no credit card.

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Mono uptime 98.27% uptime · past 90 days
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Active incidents 8

  1. Ongoing ● 1d 12h
    Started Sep 17, 2026, 07:55 AM UTC
    Account debit
    Timeline · 1 update
    • investigating · Sep 17, 2026, 07:55 AM UTC

      We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.

    Latest: We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologiz…

  2. Ongoing ● 518d 3h
    Started Apr 18, 2025, 04:53 PM UTC
    FCMB
    Timeline · 1 update
    • investigating · Apr 18, 2025, 04:53 PM UTC

      We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.

    Latest: We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accoun…

  3. Ongoing ● 578d 11h
    Started Feb 17, 2025, 09:27 AM UTC
    United Bank for Africa
    Timeline · 1 update
    • investigating · Feb 17, 2025, 09:27 AM UTC

      We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.

    Latest: We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our eng…

  4. Ongoing ● 618d 9h
    Started Jan 08, 2025, 11:31 AM UTC
    Moniepoint
    Timeline · 1 update
    • investigating · Jan 08, 2025, 11:31 AM UTC

      We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.

    Latest: We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data ret…

  5. Ongoing ● 737d 12h
    Started Sep 11, 2024, 08:16 AM UTC
    Sterling Bank
    Timeline · 1 update
    • investigating · Sep 11, 2024, 08:16 AM UTC

      We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.

    Latest: We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial dat…

+3 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 1d 1h
    Started Sep 16, 2026, 02:36 PM UTC · Resolved Sep 17, 2026, 03:42 PM UTC
    NIN Lookup
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 02:36 PM UTC

      We are currently experiencing downtime with the NIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

    • resolved · Sep 17, 2026, 03:42 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 7d 17h
    Started Sep 10, 2026, 05:26 PM UTC · Resolved Sep 18, 2026, 10:57 AM UTC
    Mandate creationAccount debitBalance enquiryMono Sweep
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 05:26 PM UTC

      We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Depending on the endpoint, requests may experience failures, timeouts, or degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused. NB: In the meantime, please avoid retrying requests until you have confirmed their final status, as the request may have been processed successfully. We will provide updates once the service is fully restored.

    • monitoring · Sep 11, 2026, 01:12 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 18, 2026, 10:57 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 6m
    Started Sep 09, 2026, 10:58 AM UTC · Resolved Sep 09, 2026, 01:05 PM UTC
    CAC Lookup
    Timeline · 2 updates
    • investigating · Sep 09, 2026, 10:58 AM UTC

      We are currently experiencing downtime with the CAC Lookup endpoints from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

    • resolved · Sep 09, 2026, 01:05 PM UTC

      The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience caused.

    Latest: The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience cau…

  4. Resolved 8d
    Started Sep 08, 2026, 02:21 PM UTC · Resolved Sep 16, 2026, 02:35 PM UTC
    TIN Lookup
    Timeline · 3 updates
    • investigating · Sep 08, 2026, 02:21 PM UTC

      We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

    • identified · Sep 09, 2026, 10:57 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Sep 16, 2026, 02:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 4d 15h
    Started Aug 31, 2026, 04:20 PM UTC · Resolved Sep 05, 2026, 08:15 AM UTC
    Mandate creationAccount debitBalance enquiryMandate ApprovalMono SweepDebit Readiness
    Timeline · 7 updates
    • investigating · Aug 31, 2026, 04:20 PM UTC

      We are currently investigating an issue affecting the Direct Debit service. This means you may encounter errors when attempting to create a mandate or initiate a debit. Our Engineering team is actively working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates as soon as the service is fully restored.

    • monitoring · Sep 01, 2026, 07:07 AM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Sep 03, 2026, 03:50 PM UTC

      We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    • investigating · Sep 03, 2026, 03:50 PM UTC

      We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    • monitoring · Sep 04, 2026, 07:25 AM UTC

      A fix has been implemented and we are monitoring the results.

    • identified · Sep 04, 2026, 04:46 PM UTC

      Please note that debit processing is relatively stable now. However, mandate approval is still experiencing downtime. The NIBSS team is actively investigating the issue and working on a fix. We’ll share an update once the service has been fully restored. We sincerely apologize for any inconvenience this may cause.

    • resolved · Sep 05, 2026, 08:15 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Mono outage history

30 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 28 incidents View full outage history →