Mono experienced a critical incident on September 11, 2024 affecting Sterling Bank, lasting 659d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Sterling Bank
Update timeline
- investigating Sep 11, 2024, 08:16 AM UTC
We are currently investigating an issue with the corporate connection of Sterling Bank which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We sincerely apologize for any inconvenience this may cause.