Mono incident

Moniepoint (Authentication Outage)

Mono is currently experiencing a major incident affecting Moniepoint, which began 494d ago. The vendor's full update timeline is below.

Started
Jan 08, 2025, 11:31 AM UTC
Resolved
Ongoing
Duration
● 493d 12h
Detected by Pingoru
Jan 08, 2025, 11:31 AM UTC

Affected components

Moniepoint

Update timeline

  1. investigating Jan 08, 2025, 11:31 AM UTC

    We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.