Is ControlUp down?
Last checked 2m agoNo incidents right now.
ControlUp is operational right now. Last checked 2m ago; the most recent incident resolved 12h ago.
Real-time ControlUp status, recent outages, and incident history — pulled directly from ControlUp's official status page at https://status.controlup.com every 5 minutes. Pingoru tracks 21 ControlUp services and has captured 22 incidents in the last 90 days (98.81% uptime). Get email, Slack, Discord, or webhook alerts the moment ControlUp reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- US RegionEMEA Region
Timeline · 4 updates
- investigating · Sep 06, 2026, 11:43 AM UTC
We are currently experiencing an issue logging into the DEX platform. We will provide updates as we investigate.
- identified · Sep 06, 2026, 11:45 AM UTC
The issue has been identified, and a fix has been implemented. We are currently testing
- monitoring · Sep 06, 2026, 11:47 AM UTC
A fix has been implemented, and we are monitoring the situation
- resolved · Sep 06, 2026, 11:56 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US RegionEMEA RegionAPAC Region
Timeline · 3 updates
- investigating · Aug 18, 2026, 07:57 AM UTC
We are currently investigating this issue.
- monitoring · Aug 18, 2026, 09:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 20, 2026, 07:23 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US RegionUS RegionUS Region
Timeline · 4 updates
- investigating · Aug 02, 2026, 05:34 PM UTC
Some organizations in the US region may experience performance and availability issues with their ControlUp Desktops tenants and other areas that depend on these resources. Microsoft Azure support alerted us to performance issues a short time ago, and we confirmed several impacts across the region. They are actively working on restoring access and will share updates with us as they progress. We will provide updates here as we continue to monitor the situation and react accordingly to restore the impacted areas.
- identified · Aug 02, 2026, 06:41 PM UTC
The issue has been identified and a fix is being implemented
- monitoring · Aug 02, 2026, 08:04 PM UTC
A fix has been implemented, and we are monitoring the results as performance returns to normal. We will close this incident after verifying that everything is back to normal operation.
- resolved · Aug 02, 2026, 09:23 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US RegionEMEA RegionAPAC Region
Timeline · 3 updates
- investigating · Jul 26, 2026, 08:17 PM UTC
We are currently investigating an issue impacting organizations' ability to access the VDI products. We will provide an update shortly.
- monitoring · Jul 26, 2026, 10:17 PM UTC
A fix had been implemented and we are monitoring the status closely.
- resolved · Jul 26, 2026, 10:36 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US RegionEMEA RegionAPAC Region
Timeline · 6 updates
- investigating · Jul 03, 2026, 07:44 AM UTC
We are currently investigating an issue impacting organizations' ability to access the VDI products. We will provide an update shortly.
- identified · Jul 03, 2026, 08:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 03, 2026, 08:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 03, 2026, 08:54 AM UTC
This incident has been resolved.
- postmortem · Jul 10, 2026, 09:52 AM UTC
| **RCA Owner** | _**Andrew Renton**_ | | --- | --- | | **Priority** | High | | **Affected Services** | VDI & DaaS Web Console | | **Affected Clients** | All VDI Customers | | **RCA Reference** | 0001/03/07/2026 | | **Executive Summary** | OnJul 3, 2026, customers using the VDI & DaaS Web Console experienced a temporary loss of visibility into real-time and historical monitoring data. The issue was caused by an unexpected service interruption in the Monitor Proxy layer following automated operating system security updates on production servers. Customer data was not lost; the incident affected data visibility only. The engineering team restored service by redeploying the affected Monitor Proxy services, and customers were able to see their data again shortly after recovery. To reduce the risk of recurrence, automatic unattended OS package upgrades have been disabled on the production Monitor Proxy servers, related hardening automation has been updated, and additional resiliency improvements are being evaluated. |
- postmortem · Jul 10, 2026, 10:02 AM UTC
| **RCA Owner** | _**Andrew Renton**_ | | --- | --- | | **Priority** | High | | **Affected Services** | VDI & DaaS Web Console | | **RCA Reference** | 03/07/2026 | | **Executive Summary** | OnJul 3, 2026, customers using the VDI & DaaS Web Console experienced a temporary loss of visibility into real-time and historical monitoring data. The issue was caused by an unexpected service interruption in the Monitor Proxy layer following automated operating system security updates on production servers. Customer data was not lost; the incident affected data visibility only. The engineering team restored service by redeploying the affected Monitor Proxy services, and customers were able to see their data again shortly after recovery. To reduce the risk of recurrence, automatic unattended OS package upgrades have been disabled on the production Monitor Proxy servers, related hardening automation has been updated, and additional resiliency improvements are being evaluated. |
Latest: | **RCA Owner** | _**Andrew Renton**_ | | --- | --- | | **Priority** | High | | **Affected Services** | VDI & DaaS Web Console | | **RCA Reference** | 03/07/2026 | | **Executive Su…
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See the full ControlUp outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ControlUp outage history →Or sign up free to get alerts when ControlUp breaks · 10 free monitors · No credit card
- Planned DEX Login Maintenance ResolvedStarted Sep 06, 2026, 11:43 AM UTC · Resolved Sep 06, 2026, 11:56 AM UTC · 12m
- Started Aug 18, 2026, 07:57 AM UTC · Resolved Aug 20, 2026, 07:23 AM UTC · 1d 23h
- Desktops Tenant - US Partial Outage ResolvedStarted Aug 02, 2026, 05:34 PM UTC · Resolved Aug 02, 2026, 09:23 PM UTC · 3h 49m
- VDI accessibility issues. ResolvedStarted Jul 26, 2026, 08:17 PM UTC · Resolved Jul 26, 2026, 10:36 PM UTC · 2h 19m
- VDI platform availability issues ResolvedStarted Jul 03, 2026, 07:44 AM UTC · Resolved Jul 03, 2026, 08:54 AM UTC · 1h 10m
- Started Jun 29, 2026, 01:22 PM UTC · Resolved Jun 29, 2026, 10:50 PM UTC · 9h 27m
- Started Jun 23, 2026, 02:28 PM UTC · Resolved Jun 23, 2026, 04:20 PM UTC · 1h 51m
- AI Assistant - Performance issues ResolvedStarted Jun 16, 2026, 10:04 AM UTC · Resolved Jun 16, 2026, 08:13 PM UTC · 10h 8m