Is AlertMedia down?
Last checked just nowNo incidents right now.
AlertMedia is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time AlertMedia status, recent outages, and incident history: pulled directly from AlertMedia's official status page at status.alertmedia.com every 5 minutes. Pingoru tracks 9 AlertMedia services and has captured 3 incidents in the last 90 days (99.20% uptime). Get email, Slack, Discord, or webhook alerts the moment AlertMedia reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Web Dashboard & Mobile App
Timeline · 2 updates
- identified · Oct 29, 2026, 06:52 PM UTC
We’re aware that some computers running older versions of the AlertMedia Desktop app can’t sign in. The app may show a failed login, even though the sign-in actually succeeds on our side. Computers on the current Desktop version (7.0.2) are not affected. We’ve identified the issue and a fix will be applied soon. The misleading error should disappear after the fix is applied, with nothing needed from you. We’ll post another update when it’s complete.
- resolved · Oct 30, 2026, 03:24 AM UTC
This incident has been resolved and we are monitoring the situation.
Latest: This incident has been resolved and we are monitoring the situation.
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- Web Dashboard & Mobile App
Timeline · 4 updates
- identified · Oct 23, 2026, 08:38 PM UTC
Impact - iPhone users who installed the latest AlertMedia app update (released October 22) can't open the app. It closes right after launch. - The Android app is not affected. - iPhone users who haven't installed the latest app update are not affected. - Notifications sent by SMS, email and voice are still being delivered. We've fixed the problem and asked Apple for an expedited review, and we'll post an update here as soon as the fix is in the App Store. What you can do - If you haven't installed the latest update yet, wait until we post here that the fix is available. - Once the fix is out, update the AlertMedia app from the App Store.
- monitoring · Oct 23, 2026, 08:55 PM UTC
The new version is still awaiting final review from Apple.
- monitoring · Oct 23, 2026, 11:21 PM UTC
The updated version of our iOS app has been approved. We're waiting for it to be distributed to the store.
- resolved · Oct 23, 2026, 11:40 PM UTC
The new version of the mobile app is available in the Apple App Store for download.
Latest: The new version of the mobile app is available in the Apple App Store for download.
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- NotificationsGlobal Intelligence
Timeline · 4 updates
- identified · Sep 01, 2026, 04:40 PM UTC
We have identified an issue with one of our messaging deliver providers (Twilio) that is impacting the delivery of some SMS messages from the platform (notifications, threat warnings, incident response, travel risk warnings). Our Engineering team is investigating and reviewing impacts and potential mitigations. We are working with Twilio to monitor the issue. Twilio's status page: https://status.twilio.com/
- identified · Sep 01, 2026, 05:20 PM UTC
We continue to monitor the issue with Twilio. The issue of Voice deliverability has been identified and a fix is being deployed. The issue for SMS delays has been identified and engineers are working on a fix. Twilio's status page: https://status.twilio.com/
- monitoring · Sep 01, 2026, 05:36 PM UTC
Fixes have been applied for SMS and Voice and we are starting to see a reduction in error rates. Functionality for Voice and SMS returning to normal. We will continue to monitor the issue. Twilio's status page: https://status.twilio.com/
- resolved · Sep 01, 2026, 06:26 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Mobile App login Degradation on June 4, 2026, ran for 17 hours.
Most affected components, last 12 months
- Web Dashboard & Mobile App6
- Import and User Provisioning2
- Notifications2
- Global Intelligence1
Latest incidents
- Older Desktop Versions Failing to Sign In
We’re aware that some computers running older versions of the AlertMedia Desktop app can’t sign in. The app may show a failed login, even though the sign-in…
- iOS mobile app closes on launch after latest update
Impact - iPhone users who installed the latest AlertMedia app update (released October 22) can't open the app. It closes right after launch. - The Android app…
- Communication SMS provider degraded (Twilio)
We have identified an issue with one of our messaging deliver providers (Twilio) that is impacting the delivery of some SMS messages from the platform…
- Started Oct 29, 2026, 06:52 PM UTC · Resolved Oct 30, 2026, 03:24 AM UTC · 8h 32m
- Started Oct 23, 2026, 08:38 PM UTC · Resolved Oct 23, 2026, 11:40 PM UTC · 3h 1m
- Started Sep 01, 2026, 04:40 PM UTC · Resolved Sep 01, 2026, 06:26 PM UTC · 1h 45m