Resolved after 28 minutes, affecting Mandate creation and Account debit and 1 more, on October 22, 2026.
We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates once the service is fully restored.
Affected components
Update timeline
- investigating Oct 22, 2026, 11:49 AM UTC
We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates once the service is fully restored.
- resolved Oct 22, 2026, 12:17 PM UTC
This incident has been resolved.
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