Mono incident

MTN Momo Downtime

Major Resolved View vendor source →

Mono experienced a major incident on February 26, 2024 affecting Momo, lasting 857d 7h. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 11:48 AM UTC
Resolved
Jul 02, 2026, 07:38 PM UTC
Duration
857d 7h
Detected by Pingoru
Feb 26, 2024, 11:48 AM UTC

Affected components

Momo

Update timeline

  1. investigating Feb 26, 2024, 11:48 AM UTC

    We are currently looking into a problem where users are experiencing difficulty in authenticating with their MTN Momo login details for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.

  2. investigating May 25, 2024, 04:22 PM UTC

    We are continuing to investigate this issue.