Is Kaseya down?

Last checked 9m ago
Current status
Kaseya has degraded performance

Active incident: Datto Networking - Datto Secure Edge - Users Can Experience…

Official status page: https://status.kaseya.net · Polled every 5 minutes · 47 components tracked

Kaseya is reporting degraded performance right now (last checked 9m ago). Services are up but slower or partially failing.

Real-time Kaseya status, recent outages, and incident history — pulled directly from Kaseya's official status page at https://status.kaseya.net every 5 minutes. Pingoru tracks 47 Kaseya services and has captured 250 incidents in the last 90 days (97.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Kaseya reports a new incident — free for 5 monitors, no credit card.

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Kaseya uptime 97.74% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 17h 5m
    Started Sep 17, 2026, 04:05 PM UTC
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 04:05 PM UTC

      We are aware of a problem where Datto Networking users are experiencing throttling despite the network's pooled data cap remaining below the configured threshold. The Kaseya Engineering Team is currently investigating this issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Sep 17, 2026, 08:57 PM UTC

      We have identified the root cause of the issue regarding Datto Networking users experiencing throttling despite the network's pooled data cap remaining below the configured threshold. We are currently monitoring for any new individual cases, however the issue is currently resolved. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

    Latest: We have identified the root cause of the issue regarding Datto Networking users experiencing throttling despite the network's pooled data cap remaining below the configured thresho…

Recent outages & incidents

Past 90 days
  1. Resolved 2h 1m
    Started Sep 17, 2026, 07:33 AM UTC · Resolved Sep 17, 2026, 09:34 AM UTC
    Timeline · 3 updates
    • investigating · Sep 17, 2026, 07:33 AM UTC

      We are experiencing a service disruption on remotecarece3, where administrators may be unable to login to Ui. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team

    • monitoring · Sep 17, 2026, 07:59 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 17, 2026, 09:34 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 23h 29m
    Started Sep 16, 2026, 07:39 PM UTC · Resolved Sep 17, 2026, 07:08 PM UTC
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 07:39 PM UTC

      We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Device 299242 can experience degraded backup and recovery performance. The Kaseya Engineering Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Sep 16, 2026, 11:01 PM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  3. Resolved 3h 14m
    Started Sep 16, 2026, 01:14 PM UTC · Resolved Sep 16, 2026, 04:28 PM UTC
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 01:14 PM UTC

      We are aware of a problem where a subset of Datto Endpoint Backup and Datto Endpoint Backup for PCs nodes in the UK region are currently experiencing intermittent connectivity issues, which may impact backup and recovery operations. The Kaseya Engineering Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Sep 16, 2026, 01:56 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Sep 16, 2026, 04:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 6h 13m
    Started Sep 16, 2026, 09:06 AM UTC · Resolved Sep 16, 2026, 03:20 PM UTC
    KaseyaOneKaseya Store
    Timeline · 4 updates
    • identified · Sep 16, 2026, 09:06 AM UTC

      We are currently experiencing a partial service disruption affecting some KaseyaOne and Kaseya Store functionality. Customers may experience issues when viewing or managing Subscriptions and when accessing the Professional Services page. This disruption is related to an ongoing global Salesforce service disruption. Our Engineering team is actively monitoring the situation and its impact on KaseyaOne and Kaseya Store services. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

    • identified · Sep 16, 2026, 10:31 AM UTC

      We continue to monitor the status of the Salesforce service disruption and its effects on our services. The Kaseya Store appears to have recovered, however, some KaseyaOne functionalities are still impacted by the issue.

    • monitoring · Sep 16, 2026, 01:02 PM UTC

      The Engineering team confirmed that we no longer see issues related to either KaseyaOne or Kaseya Store functionality; both services are healthy now. We continue to monitor the situation to ensure we promptly detect and advise of any regressions, should they occur, while the Salesforce Service Status is not marked as fully resolved.

    • resolved · Sep 16, 2026, 03:20 PM UTC

      After continued monitoring, KaseyaOne and Kaseya Store services have remained healthy. This issue is resolved.

    Latest: After continued monitoring, KaseyaOne and Kaseya Store services have remained healthy. This issue is resolved.

  5. Resolved 2h 35m
    Started Sep 15, 2026, 01:02 PM UTC · Resolved Sep 15, 2026, 03:38 PM UTC
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 01:02 PM UTC

      We are aware of a problem where Datto BCDR users paired to Server3188 in the Canada region are experiencing degraded offsite capabilities. The Kaseya Engineering Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • resolved · Sep 15, 2026, 03:38 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Kaseya outage history

62 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 67 incidents View full outage history →