Is Kaseya down?

Last checked 7m ago
Current status
Kaseya is having a partial outage

2 active incidents: Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets…, Datto SaaS Protection - Backup performance degradation for…

Official status page: https://status.kaseya.net · Polled every 5 minutes · 47 components tracked

Kaseya is reporting a partial outage right now (last checked 7m ago). Some components are affected; others remain operational.

Real-time Kaseya status, recent outages, and incident history — pulled directly from Kaseya's official status page at https://status.kaseya.net every 5 minutes. Pingoru tracks 47 Kaseya services and has captured 203 incidents in the last 90 days (98.30% uptime). Get email, Slack, Discord, or webhook alerts the moment Kaseya reports a new incident — free for 5 monitors, no credit card.

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Kaseya uptime 98.30% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 1d
    Started Jun 12, 2026, 07:57 PM UTC
    Timeline · 1 update
    • identified · Jun 12, 2026, 07:57 PM UTC

      We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team has identified the issue and is working towards a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    Latest: We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team…

  2. Ongoing ● 5d 6h
    Started Jun 08, 2026, 01:31 PM UTC
    Timeline · 6 updates
    • investigating · Jun 08, 2026, 01:31 PM UTC

      We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Jun 08, 2026, 03:37 PM UTC

      The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance.

    • identified · Jun 09, 2026, 01:19 PM UTC

      Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers.

    • monitoring · Jun 10, 2026, 12:48 PM UTC

      Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues.

    • monitoring · Jun 10, 2026, 02:40 PM UTC

      All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.

    • monitoring · Jun 11, 2026, 07:46 PM UTC

      SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers.

    Latest: SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup caden…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 2h
    Started Jun 10, 2026, 09:10 PM UTC · Resolved Jun 11, 2026, 11:16 PM UTC
    Timeline · 6 updates
    • investigating · Jun 10, 2026, 09:10 PM UTC

      We are investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. While this issue is ongoing, scheduled backups are not running, recovery points may show as unavailable, and backup, restore, and BMR operations are failing. All regions are affected. There is no workaround available at this time. The Kaseya R&D team is engaged and actively investigating, and we will provide updates as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Jun 11, 2026, 08:32 AM UTC

      The R&D team identified the issue, and developed a fix. The change is currently being tested before proceeding with the rollout to production.

    • identified · Jun 11, 2026, 10:03 AM UTC

      The hotfixed agent version is being rolled out to production following successful testing and validation that the changes implemented by the R&D team resolves the issue. We are deploying the upgrade in batches to mitigate any risks to the health of the infrastructure.

    • identified · Jun 11, 2026, 11:32 AM UTC

      We are continuing the rollout of the fixed agent version to production.

    • identified · Jun 11, 2026, 04:43 PM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Jun 11, 2026, 11:16 PM UTC

      This incident has been resolved. The fixed agent version has been rolled out to production, and Endpoint Backup v2 services have been restored. Assets are reporting correctly in UniView, and backup, restore, BMR, and agent registration operations are functioning as expected. Scheduled backups have resumed and will run at their next scheduled time. We will continue to monitor the environment to ensure ongoing stability. If you continue to experience any issues, please contact Kaseya Support. We sincerely apologize for the disruption and thank you for your patience while we worked to resolve this issue.

    Latest: This incident has been resolved. The fixed agent version has been rolled out to production, and Endpoint Backup v2 services have been restored. Assets are reporting correctly in Un…

  2. Resolved 4h 44m
    Started Jun 10, 2026, 03:44 PM UTC · Resolved Jun 10, 2026, 08:28 PM UTC
    Timeline · 3 updates
    • identified · Jun 10, 2026, 03:44 PM UTC

      We are aware of a problem where BCDR users paired to Server5673 can experience degraded offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Jun 10, 2026, 06:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 10, 2026, 08:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 2m
    Started Jun 10, 2026, 12:43 AM UTC · Resolved Jun 10, 2026, 03:45 AM UTC
    Timeline · 3 updates
    • investigating · Jun 10, 2026, 12:43 AM UTC

      We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team

    • monitoring · Jun 10, 2026, 02:04 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 10, 2026, 03:45 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 19m
    Started Jun 05, 2026, 02:38 PM UTC · Resolved Jun 05, 2026, 03:58 PM UTC
    Timeline · 4 updates
    • identified · Jun 05, 2026, 02:38 PM UTC

      We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Jun 05, 2026, 03:19 PM UTC

      A fix for this issue has been tested and is being prepared for release.

    • monitoring · Jun 05, 2026, 03:47 PM UTC

      A fix for the issue has been deployed and the SaaS Protection onboarding service has been restored.

    • resolved · Jun 05, 2026, 03:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6h 5m
    Started Jun 04, 2026, 07:55 AM UTC · Resolved Jun 04, 2026, 02:00 PM UTC
    Timeline · 5 updates
    • investigating · Jun 04, 2026, 07:55 AM UTC

      We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Jun 04, 2026, 10:04 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Jun 04, 2026, 10:35 AM UTC

      Thank you for your patience while we continue to work on a fix for this issue. A workaround to prevent the error messages has been confirmed. If you navigate within Autotask to the top right-hand corner: My Account > My Settings > Reset Settings Please note that when applying this change, many of your current settings will be reset. This includes certain column choosers, notification template defaults, search grid default criteria, and default checkbox/radio button selections.

    • monitoring · Jun 04, 2026, 01:12 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 04, 2026, 02:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Kaseya outage history

37 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 42 incidents View full outage history →