Mono incident

Mono Widget Service Degradation

Minor Ongoing View vendor source →

Mono is currently experiencing a minor incident affecting Account Linking and Mandate Authorization and 1 more component, which began 1d ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 01:37 PM UTC
Resolved
Ongoing
Duration
● 1d 1h
Detected by Pingoru
Oct 19, 2026, 01:37 PM UTC

Affected components

Account LinkingMandate AuthorizationMono SweepDirectPayDisburse

Update timeline

  1. investigating Oct 19, 2026, 01:37 PM UTC

    We are currently investigating errors affecting the Connect, DirectPay, and Direct Debit widgets. Our team is actively looking into the issue and working to resolve it as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is restored.

  2. monitoring Oct 20, 2026, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.