There were 9 MessageBird outages since February 9, 2026 totaling 12h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
We've identified the cause of the issue affecting wait steps in automations. A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
All backlog fully processed.
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Flows and Journeys are impacted. We are investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating processing delays impacting a subset of flows & journeys configured with contact-added-to-list triggers.
This incident has been resolved.
We are currently observing problems with our MMS service resulting in failed messages sending to US based routes. We are investigating the situation and we will provide an update as soon as we have additional information.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Between 12:36 AM and 5:10 AM EST on February 15, 2026, the data platform experienced a brief period of degraded performance. During this window, journey runs experienced elevated delays. All affected journeys have been successfully completed. The platform fully recovered by 5:10 AM EST. All services are operating normally and no data was lost.
Between February 6th, 17:50 GMT and February 9th, 13:50 GMT, activating a scheduled campaign resulted in it being sent immediately instead of at the scheduled time.
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