MessageBird experienced a notice incident on July 22, 2026 affecting Dashboard - app.bird.com, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard - app.bird.com
Update timeline
- identified Jul 22, 2026, 12:16 PM UTC
We've identified an issue affecting search functionality on the dashboard. All services remain operational, but new items may not appear in dashboard search results.
- monitoring Jul 22, 2026, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 22, 2026, 01:58 PM UTC
The fix has been deployed, and dashboard search functionality has been restored. We are replaying events from the incident period to refresh the search index and ensure all affected items are available in search results.
- resolved Jul 22, 2026, 02:54 PM UTC
This incident has been resolved.