MessageBird incident

Elevated Errors with Conversations API

Minor Resolved View vendor source →
Started
May 01, 2026, 08:06 PM UTC
Resolved
May 01, 2026, 09:37 PM UTC
Duration
1h 31m
Detected by Pingoru
May 01, 2026, 08:06 PM UTC

Affected components

Conversations - API

Update timeline

  1. investigating May 01, 2026, 08:06 PM UTC

    We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.

  2. identified May 01, 2026, 09:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 01, 2026, 09:37 PM UTC

    This incident has been resolved.

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