MessageBird experienced a notice incident on May 13, 2026 affecting Journey - Europe, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Journey - Europe
Update timeline
- investigating May 13, 2026, 11:33 AM UTC
We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally. At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.
- identified May 13, 2026, 12:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2026, 12:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 01:33 PM UTC
This incident has been resolved.