MessageBird incident

New campaign activation failures in EP marketing suite

Minor Resolved View vendor source →

MessageBird experienced a minor incident on March 31, 2026 affecting Campaigns - Europe and Campaigns - US (West) and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 11:29 AM UTC
Resolved
Mar 31, 2026, 01:47 PM UTC
Duration
2h 17m
Detected by Pingoru
Mar 31, 2026, 11:29 AM UTC

Affected components

Campaigns - EuropeCampaigns - US (West)Campaigns - Asia (India)

Update timeline

  1. identified Mar 31, 2026, 11:29 AM UTC

    We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.

  2. monitoring Mar 31, 2026, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.

  3. resolved Mar 31, 2026, 01:47 PM UTC

    This incident has been resolved.