MessageBird incident

Increased Error rates on USA Bird Platform API

Minor Resolved View vendor source →

MessageBird experienced a minor incident on September 26, 2026 affecting Bird Platform, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 03:59 PM UTC
Resolved
Sep 26, 2026, 04:17 PM UTC
Duration
18m
Detected by Pingoru
Sep 26, 2026, 03:59 PM UTC

Affected components

Bird Platform

Update timeline

  1. investigating Sep 26, 2026, 03:59 PM UTC

    We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

  2. identified Sep 26, 2026, 04:06 PM UTC

    We have found the cause of the issue cycling the bad instances. Recovery expected soon.

  3. monitoring Sep 26, 2026, 04:11 PM UTC

    We are monitoring the systems while they recover. All errors have stopped and all queues are recovering.

  4. resolved Sep 26, 2026, 04:17 PM UTC

    Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.