MessageBird experienced a major incident on August 6, 2026 affecting Connectors - Europe and Connectors - US (West) and 1 more component, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Connectors - EuropeConnectors - US (West)Connectors - Asia (India)
Update timeline
- investigating Aug 06, 2026, 05:05 PM UTC
We are noticing failures in the connector service. We are investigating to identify the root cause
- identified Aug 06, 2026, 05:48 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 06, 2026, 06:46 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 06, 2026, 08:49 PM UTC
We identified the root cause and continuing to work on a fix for this issue.
- monitoring Aug 06, 2026, 10:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 06, 2026, 10:02 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 06, 2026, 10:08 PM UTC
This incident has been resolved.