Is MessageBird down?

Last checked 3m ago
Current status
MessageBird has degraded performance

Active incident: Incoming calls to UK with one-way audio

Official status page: https://status.messagebird.com · Polled every 5 minutes · 71 components tracked

MessageBird is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time MessageBird status, recent outages, and incident history — pulled directly from MessageBird's official status page at https://status.messagebird.com every 5 minutes. Pingoru tracks 71 MessageBird services and has captured 8 incidents in the last 90 days (99.82% uptime). Get email, Slack, Discord, or webhook alerts the moment MessageBird reports a new incident — free for 5 monitors, no credit card.

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MessageBird uptime 99.82% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 3d 9h
    Started Sep 11, 2026, 11:38 AM UTC
    Voice - Connectivity - Global
    Timeline · 2 updates
    • investigating · Sep 11, 2026, 11:38 AM UTC

      We are currently investigating the issue with calls to UK numbers resulting in one-way audio

    • investigating · Sep 13, 2026, 03:08 PM UTC

      We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.

    Latest: We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 10, 2026, 10:27 AM UTC · Resolved Sep 10, 2026, 10:27 AM UTC
    SMS - Connectivity - APACSMS - Connectivity - EMEASMS - Connectivity - LATAMSMS - Connectivity - NORAM
    Timeline · 1 update
    • resolved · Sep 10, 2026, 10:27 AM UTC

      Between 10:48 and 11:57 UTC, some SMS messages were not processed as expected. The issue has been resolved, and normal SMS processing has resumed.

    Latest: Between 10:48 and 11:57 UTC, some SMS messages were not processed as expected. The issue has been resolved, and normal SMS processing has resumed.

  2. Resolved 5h 10m
    Started Aug 13, 2026, 05:06 PM UTC · Resolved Aug 13, 2026, 10:17 PM UTC
    Inbox
    Timeline · 4 updates
    • identified · Aug 13, 2026, 05:06 PM UTC

      We are experiencing a full outage of the Inbox in the Bird platform. Users are currently unable to access conversations. Our engineering team has been engaged and is actively investigating.

    • monitoring · Aug 13, 2026, 05:10 PM UTC

      We have confirmed that our hosting provider is currently experiencing capacity issues which are affecting the availability of the Inbox. We are working with the provider and evaluating mitigation options on our side in parallel. Users may continue to experience intermittent access to conversations in the meantime. We will provide a further update within 30 minutes, or sooner if the situation changes.

    • monitoring · Aug 13, 2026, 05:21 PM UTC

      We are seeing stabilization of Inbox availability. Users should now be able to access conversations. We are continuing to monitor closely to confirm the issue is fully resolved before closing this incident. We will provide a further update within 60 minutes.

    • resolved · Aug 13, 2026, 10:17 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 3m
    Started Aug 06, 2026, 05:05 PM UTC · Resolved Aug 06, 2026, 10:08 PM UTC
    Connectors - EuropeConnectors - US (West)Connectors - Asia (India)
    Timeline · 7 updates
    • investigating · Aug 06, 2026, 05:05 PM UTC

      We are noticing failures in the connector service. We are investigating to identify the root cause

    • identified · Aug 06, 2026, 05:48 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Aug 06, 2026, 06:46 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Aug 06, 2026, 08:49 PM UTC

      We identified the root cause and continuing to work on a fix for this issue.

    • monitoring · Aug 06, 2026, 10:02 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Aug 06, 2026, 10:02 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Aug 06, 2026, 10:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 37m
    Started Jul 22, 2026, 12:16 PM UTC · Resolved Jul 22, 2026, 02:54 PM UTC
    Dashboard - app.bird.com
    Timeline · 4 updates
    • identified · Jul 22, 2026, 12:16 PM UTC

      We've identified an issue affecting search functionality on the dashboard. All services remain operational, but new items may not appear in dashboard search results.

    • monitoring · Jul 22, 2026, 12:54 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 22, 2026, 01:58 PM UTC

      The fix has been deployed, and dashboard search functionality has been restored. We are replaying events from the incident period to refresh the search index and ensure all affected items are available in search results.

    • resolved · Jul 22, 2026, 02:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 15m
    Started Jul 08, 2026, 08:12 PM UTC · Resolved Jul 08, 2026, 10:28 PM UTC
    Dashboard - app.bird.comAnalytics - US (West)Contacts - US (West)
    Timeline · 3 updates
    • investigating · Jul 08, 2026, 08:12 PM UTC

      We are observing delays in processing of Message & Contact Objects. We are actively investigating the issue The impact is limited to Customers in Bird Box platform, hosted in the us-west-1 region.

    • identified · Jul 08, 2026, 10:10 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Jul 08, 2026, 10:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full MessageBird outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse MessageBird outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →