MessageBird incident
Bird.com Platform: Increased 5xx errors and delivery deliays
MessageBird experienced a minor incident on October 5, 2026 affecting Bird Platform, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Bird Platform
Update timeline
- investigating Oct 05, 2026, 06:18 PM UTC
We are currently investigating an increase in 5xx errors and delayed email deliveries. Please note: There is no impact to our Marketing Platform or SparkPost APIs.
- identified Oct 05, 2026, 06:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2026, 07:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 07:12 PM UTC
This incident has been resolved.